CHL Chapter 3 Quiz

william Hoover
Quiz by william Hoover, updated more than 1 year ago
william Hoover
Created by william Hoover almost 4 years ago
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Description

Iahcsmm Sterile Processing (CHL Exam) Quiz on CHL Chapter 3 Quiz, created by william Hoover on 05/03/2017.

Resource summary

Question 1

Question
A standard used to compare and improve a department's own products or services by measuring them against specified standards.
Answer
  • Key Performance Indicator
  • Industry Standard
  • Best Practice
  • Benchmark

Question 2

Question
Activities or procedures that are successful in one situation and may be successful in a similar situation in another department or organization
Answer
  • Best Practices
  • Benchmarks
  • Recommended Practices
  • Industry Standards

Question 3

Question
A predetermined course of action that identifies a key activity and provides a general strategy: a written statement of intent
Answer
  • Procedure
  • Policy
  • Competency
  • Mission

Question 4

Question
The act of following identified regulations and standards.
Answer
  • Compliance
  • Accreditation
  • Plan,Do,Check, Act
  • Best Practices

Question 5

Question
The process of assigning authority to subordinates to do work that a manager at a higher organizational level would otherwise do.
Answer
  • Performance Improvement
  • Planning
  • Delegation
  • Democratic Management

Question 6

Question
Describes a person or department with a vested interest in the successful outcome of a product or service
Answer
  • Stakeholder
  • Risk Management/Manager
  • Quality Control Manager
  • Customer

Question 7

Question
A federal act that requires hospitals to provide emergency treatment to all individuals regardless of their insurance status or ability to pay
Answer
  • Emergency Medical Treatment And Labor Act (EMTALA)
  • Fair Care Standards Act (FCSA)
  • Medicaid (CMS)
  • Family Medical Leave Act (FMLA)

Question 8

Question
A strategy that uses open-ended questions during applicant selection, performance appraisal, and other interview to generate information that suggests interviewee reactions to specific situations is called a
Answer
  • Personal Performance-based interview
  • Behavioral-based interview
  • Behavior-mapping strategy
  • Predictive reaction strategy

Question 9

Question
The process that imposes restrictions on filling vacant positions to manage the costs associated with them
Answer
  • Position Control
  • Hiring Freeze
  • Attrition
  • Budget-Sensitive Hiring

Question 10

Question
An approach to budget preparation that requires planner to explain all expenses to provide justification for each line item funded with resources allocated accordingly
Answer
  • Real time allocation budget
  • Line Item Budget
  • Pay-as-you-go Budget
  • Zero-Based Budget
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