Quiz
2.02 H&T Quiz
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Perguntas do quiz (14)
1Kristin, an employee of Stonebridge Resort, is helping Mrs. Davenport make her room reservation for next month. In what process is Kristen engaging?
- ABooking a reservation
- BDirecting
- CPromoting
- DForecasting
2Why it is important for a hotel to consider overstays when it develops an occupancy forecast?
- AIt decreases the number of rooms available for walk-ins
- BIt affects the hotel’s ability to forecast under-stays
- CIt increases the number of rooms available for sale
- DIt affects the hotel’s ability to book meeting space
3Which of the following is an infrequent factor that can affect a hotel's reservation forecast?
- ABlocked rooms for groups
- BFacility remodeling activities
- CPercentage of walk-in guests
- DPercentage of no-show guests
4Which of the following does a motel base its three-day forecast on?
- AAnnual forecast
- BTen-day forecast
- CUnguaranteed reservations
- DGuaranteed reservations
5What do most hotels take into consideration when forecasting reservations?
- ACheck-in delays
- BVacancy percentages
- CAccommodation styles
- DExpected cancellations
6The Willowbrook Inn anticipates that 15% of 140 expected checkouts will be overstays. How many rooms should the Inn allocate for overstay guests?
- A12
- B15
- C21
- D18
7The Windsor Hotel has 450 rooms. On Saturday night, 55 stay-over, 29 walk-in, and 276 reserved rooms were sold. What was the hotel's occupancy rate for Saturday night?
- A85%
- B90%
- C80%
- D75%
8Why do tour companies often analyze previous demand data to forecast travel markets?
- ATo plan package tours
- BTo attract new customers
- CTo develop group price lists
- DTo develop relationships with travel agencies
9Which of the following is primary reason why a motel manager forecasts the facility’s occupancy rates?
- ATo understand the motel’s market share
- BTo research new market segments
- CTo predict competitors’ activities
- DTo estimate the motel’s staff on-site
10Out of a hotel’s 75 rooms, 30 are stay-overs, 25 are reserved for new arrivals, 5 are out of order, and the hotel does not anticipate any under- or overstays. What percentage of rooms is allocated for walk-ins?
- A80%
- B60%
- C40%
- D20%
11Out of 110 motel room reservations, 10% were no-shows on Sunday. How many additional rooms did the hotel have for sale as a result?
- A12
- B11
- C13
- D9
12What do travel agents consider when forecasting travel markets?
- APersonal opinions
- BDistribution channels
- CPrevious demand data
- DGeographic information
13130 rooms at The Starlight Hotel were occupied during the first weekend in March, including 26 walk-in guests. What percentage of rooms was occupied by walk-in guests?
- A20%
- B15%
- C12%
- D24%
14What factors might a travel agency manager consider when making sales forecasts for the coming year?
- ASites that the manager will be visiting during the coming year
- BPlaces that the manager’s friends say they want to visit
- CPlaces that his/her first-time clients visited last year
- DCurrent social and economic factors
Informações
- Descrição
- NC Hospitality & Tourism 2.02 Quiz
- Autor
- Chad Collins
- Idioma
- English
- Visualizações
- 1.083
- Etiquetas
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