Flashcards
Travel & Tourism Definitions and Terms
Flashcards do conjunto (26)
- 1Travel and TourismThe temporary, short-term movement of people to destinations outside the places where they normally live and work, and their activities during their stay
- 2OutgoingTourists travelling away from home on a trip abroad
- 3IncomingOther people coming to be tourists, from abroad
- 4DomesticTourists travelling somewhere else in their own country
- 5PurposesBusiness, visiting friends and relatives (VFR) and leisure
- 6IntangibilityCan't be touched or tested before its been payed for. Therefore, operators must work hard to sell a holiday
- 7PerishabilityYour travel and tourism service can't be stored up for sale later. After a certain date the booking will be gone
- 8InseprabilityEverything's done simultaneously
- 9RiskA holiday is a big risk (money wise). Suspicions can rise from high costs, dangerous journeys and poor food/accomodation
- 10Quality LevelsThey are key factors for customers. Staff must be competent, reliable, responsive and clear
- 11Niche Market OperationsMany small companies offering specialized products/services (e.g. mountain climbing in the Alps)
- 12Package HolidaysArranged by a tour operator and include at least two of the following: travel, accommodation and food
- 13Independent TravelPeople making their own way and don't usually have a fixed schedule
- 14The Private SectorCompanies that trade for profit (e.g. British Airways and Thomson - some use integration, meaning they buy other parts of the chain
- 15MultiplesThe larger companies which have multiple outlets (e.g. Tui - they've created tough competition)
- 16Small EnterprisesTend to serve local needs such as B&B's (e.g. in Blackpool)
- 17Medium-Sized EnterprisesCan still trade globally if they have an internet site but prefer serving regional customers (e.g. Jet2 and holiday camps)
- 18New technologiesThe internet, satellite and global transmissions, high speed and volume travel modes and mobile phones
- 19Currency FlucuationsExchange rates effect the buying power of tourists abroad
- 20Government LegislationIf a government decides to increase business taxes, for example, tourists and operators would pay more
- 21Economic ChangeThe basis of economics is 'trade'. When we want to save money we cut down on holidays/leisure
- 22Impacts on environmentTourism can bring money but has negative effects on the environment
- 23Motivating FactorsPhysical motivators (pleasure), cultural motivators (learn about other nationalities), inter-personal motivators (meet new people), status and prestige (ego)
- 24EnablersWhat allow us to travel (disposable income, level of education, level of mobility). Reducing ability to travel are large families and increasing age.
- 25Socio Economic FactorsTime available and disposable income
- 26Technological DevelopmentComputer reservation systems, internet (booking/reviews), transport development (super planes/cruises), apps, online check in, retina scans , bar codes in luggage
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- AS Travel & Tourism FlashCards sobre Travel & Tourism Definitions and Terms, criado por emilyralphs em 24-04-2014.
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