Consumer Choice & Law, Comparative Shopping, Payment Options

Chloe Costello
Quiz by Chloe Costello, updated more than 1 year ago
Chloe Costello
Created by Chloe Costello over 2 years ago
7
0

Description

Consumer Choice: factors influencing decision making Consumer Law: consumer guarantees for goods and services Comparative shopping: types of retail outlets, factors that influence spending Types of payment options

Resource summary

Question 1

Question
What are the factors that influence our decision making? (5)
Answer
  • Service
  • Quality
  • Discounts
  • Social & Ethical
  • Marketing
  • Convinience
  • Environmental
  • Value for Money

Question 2

Question
What is the legislation name of Australia's consumer law?
Answer
  • Australian Consumer Law 2011
  • The Consumer Law of Australia (2011)
  • Australian Consumer Law 2011 (Commonwealth)

Question 3

Question
What are the consumer guarantees for PRODUCTS? (9)
Answer
  • Accurate Description
  • No debts or hidden charges
  • Due care and skill
  • Fit for a specific purpose
  • Acceptable Quality
  • Spare Parts and Repairs
  • Similar to demonstration
  • Available to Use (undisturbed possession)
  • The business' promises
  • Ownership

Question 4

Question
Other organisations protecting us are:
Answer
  • ACIS & ACCC
  • ACCL & ACIS
  • ACCC & ACISL
  • ACIC & ACCC
  • ACLC & ACC
  • ASLC & ACCC
  • ASIC & ACCC

Question 5

Question
What are the consumer guarantees for SERVICES? (3)
Answer
  • Social & Ethical
  • Finished in a reasonable time
  • Due care and skill
  • Convienience
  • Fit for a specific purpose

Question 6

Question
What are the factors that influence our SPENDING decisions? (8)
Answer
  • Price
  • Service
  • Value for Money
  • Convienience
  • Age
  • Gender
  • Finance
  • Marketing
  • Minor Failure
  • Environmental
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