Quiz
MOD. 3 (NURS 200)
Create a free account to finish this quiz
Save your progress and see your final score.
Already have an account? Sign in
Questions in this quiz (18)
1A patient who expresses anger at a diagnosis by slamming a food tray on the table is using what type of communication?
- Averbal
- Bnon-verbal
- Csilence
- Dtermination
2Two days after an ileostomy, the patient refuses nursing care and requests to be left alone. What should be the nurse’s first action?
- AInvite a member of the ostomy association for a visit
- BTell the client that he must begin to deal with the situation
- CEncourage the client to verbalize his feelings
- DAllow the client the privacy he requests
3The emergency department (ED) nurse is reporting off via phone call to the intensive care unit (ICU) nurse who is accepting a patient with pneumonia. What information should the ED nurse ensure to provide to the ICU nurse?
- AReport exact up to date information about the client’s condition
- BReport elaborate background data or routine care information
- CReport only the medical needs of the client’s condition
- DReport the coming and going of any visitors
4A patient has entered a smoking cessation program to quit smoking. He tells the nurse he has not smoked a cigarette for 3 weeks, but is afraid he will slip up and smoke because of current job pressures. What would be the most appropriate reply for the nurse to make in response to the patient’s comments?
- A“If you increase your self-control, I am sure you will be able to avoid smoking”
- B“It is good that you can talk about your concerns. Try calling a friend when you want to smoke”
- C“Don’t worry about it. Everyone has difficulty quitting smoking and you should expect to as well”
- D“Try taking a couple of days of vacation to relieve the stress of your job”
5What is the best defense against any legal malpractice for the nurse?
- AComplete charting by using the steps of the nursing process as a framework
- BUsing the word error whenever a recording mistake has been made
- CAssuming those reading the chart understand common interventions (ex: turning) occurred
- DUsing abbreviations for convenience throughout the patient chart
6During an interaction with a newly admitted patient who suddenly becomes silent and stares off into space, what is the most therapeutic response by the nurse?
- A“Don’t you want to talk anymore?”
- B“Why have you fallen silent?”
- C“I noticed you have become very quiet.”
- D“I know I’ve done something to upset you.”
7
What therapeutic communication technique does this interaction demonstrate?
Nurse: “Tell me more about that.”- AGiving information
- BOpen ended questions
- CRestating/paraphrasing
- DChanging subject
8What is the root cause for 82% of sentinel events?
- AIncreased health care provider workload
- BAdministration of wrong meds
- CIncorrect diagnoses
- DCommunication breakdown
9A patient states “I am dying.” The nurse responds “You believe that you are dying?” which therapeutic approach did the nurse use?
- AGiving information
- BReflecting
- CSummarizing
- DFocusing
10The nurse has asked the unlicensed assistive personnel (UAP) to help with admitting a patient. Which of the following activities can be delegated to the UAP?
- AObtain the patient’s height and weight
- BAdminister scheduled medications
- CCollect nursing history and assessment data
- DAssess the patient’s lung sounds
11
Which communication technique is used in this interaction?
Patient: “I have been really upset about my blood pressure and having to take these pills.”
Nurse: “You’ve been upset about your blood pressure and taking pills.”
Patient: “I guess I’m worried about what could happen if my blood pressure gets too bad.”- ARestating
- BInforming
- CUsing humor
- DSummarizing
12Which of the following is the most crucial goal of therapeutic communication when helping patients deal with personal issues and painful feelings?
- AConveying respect and acceptance even if all of the patient’s behaviors are not tolerated
- BMutual sharing of information, spontaneity, emotions, and intimacy
- CCommunicating empathy through maintaining gentle touching of the patient
- DGuaranteeing total confidentiality and anonymity for the patient
13In what phase of the helping relationship does the nurse review patient assessment data and develops a plan of action?
- APreinteraction phase
- BWorking phase
- CIntroductory phase
- DTermination phase
14Patient centered-care includes which of the following? (Select all that apply)
- AOption E) Assess patient preferences
- BOption B) Speak to patients and families using medical terms
- COption D) Actively listen to the patient
- DOption C) Encourage family to participate in care
- EOption A) Using facial expressions to convey feelings
15Identify the barrier to communication in the following interaction.
Patient: “When can I expect to be told about how to take my insulin?”
Nurse: “Let’s discuss your diet now so that you will know what to eat when you get home. We can discuss insulin some other time.”- APresenting reality
- BChanging the subject
- CStereotyping
- DGiving information
16Which of the following are correct guidelines for charting in the patient record?
- ARecord the time of each entry
- BAlways use abbreviated terminology
- CChart at the end of the shift only
- DUse initials for signing chart
17A patient says, “I hate the idea of being an invalid after they cut off my leg.” Which of the following would be the most therapeutic response by the nurse?
- A“Tell me more about how you are feeling.”
- B“At least you still have one good leg to use.”
- C“Let’s finish the preoperative teaching.”
- D“You’re lucky to have a wife to care for you.”
18During the initial interview, a patient with an eating disorder remarks, “I can’t stand myself and the way I look.” Which of the following statements by the nurse would be most appropriate?
- A“Everyone who has the same problem feels like you do”
- B“Don’t worry, you’ll soon be back in shape”
- C“Tell me more about your feelings"
- D“I don’t think you look bad at all”
Information
- Description
- Therapeutic Communication
- Author
- Natalie Jenkins
- Language
- English
- Views
- 3
- Tags
- Rating
- No ratings yet Rate this quiz