Quiz
MGT 13
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Questions in this quiz (25)
1_____ is the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal.
- APersistence
- BAttitude
- CSelf-management
- DCompliance
- EMotivation
2_____ is the degree to which workers possess the knowledge, skills, and talent needed to do a job well.
- AInstrumentality
- BSynergy
- CAbility
- DValence
- EDrive
3_____ are factors beyond the control of individual employees, such as tools, policies, and resources that have an effect on job performance.
- AEquitites
- BReinforcement contigencies
- CValences
- DReferents
- ESituational constraints
4McClelland's Learned Needs Theory identifies three needs. They are the needs for _____.
- Apower, achievement, and affiliation
- Baffiliation, existence, and power
- Cexistence, relatedness, and growth
- Dpower, self-actualization, and growth
- Eachievement, relatedness, and growth
5On the basis of research evidence, the two basic categories of needs are _____.
- Aphysiological and psychological needs
- Btangible and intangible needs
- Cextrinsic and intrinsic needs
- Drealized and unrealized needs
- Ehigher-order and lower-order needs
6Which of the following statements is true of needs ?
- AHigher-order needs can be used to motivate people in any situation.
- BOnce lower-order needs are satisfied, it is easy for managers to predict which higher-order needs will motivate behavior.
- CHigher-order needs will not motivate people as long as lower-order needs remain unsatisfied.
- DThe relative importance of various needs changes over time in a predictable pattern.
- EHigher-order needs are only concerned with survival and security.
7According to the model of work motivation and performance, an unsatisfied need produces _____.
- Acreativity
- Bselective perception
- Ccompetency
- Dtension
- Eefficiency
8Which of the following is an example of an extrinsic reward?
- AA sense of achievement
- BA salary increase
- CA pride from accomplishing a difficult task
- DA chance to learn something new from a task
- EA feeling of responsibility
9_____ are the natural rewards associated with performing a task or activity for its own sake.
- APerformance valences
- BIntrinsic rewards
- CPhysiological rewards
- DMotivational cues
- EExtrinsic rewards
10Which of these methods will work best in motivating employees to increase their efforts?
- AAsking employees what their needs are then matching rewards to those needs
- BRelying on the innate value of extrinsic rewards
- CSatisfying higher-order needs first
- DSetting reasonably high standards to stimulate employees to make use of their abilities
- EExpecting employees' needs to remain stable over time
11According to _____, people will be motivated at work when they perceive that they are being treated fairly.
- AAlderfer's ERG Theory
- BMaslow's hierarchy of needs theory
- Cexpectancy theory
- Dequity theory
- Ereinforcement theory
12Which of the following is a basic component of equity theory?
- AReinforcement
- BExectancy
- CInstrumentality
- DValences
- EReferents
13the two basic kinds of inequity are
- Aintrinsic and extrinsic rewards
- Bbalanced and unbalanced rewards
- Cunderreward and overreward
- Dhigher-order and lower-order inequities
- Evalence and instrumentality
14Which of the following factors is directly affected by perceived inequity?
- ASatisfaction
- BMotivational direction
- CAutonomy
- DCultural synergy
- ERewards
15In equity theory, _____ is the perceived degree to which outcomes and rewards are fairly allocated.
- Aprocedural justice
- Bvalence
- Cdistributive justice
- Dequity
- Eprocess objectivity
16_____ holds that people will be motivated to the extent to which they believe that their efforts will lead to good performance, that good performance will be rewarded, and that they will be offered attractive rewards.
- AEquity theory
- BMaslow's Hierarchy of Needs theory
- CGoal-setting theory
- DExpectancy theory
- EReinforcement theory
17According to the expectancy theory, ____ affect the conscious choices that people make about their motivation.
- Avalence, expectancy, and instrumentality
- Bequity, competency, and instrumentality
- Cexpectancy, reinforcement, and instrumentality
- Dexpectancy, equity, and reinforcement
- Einstrumentality, equity, and expectancy
18In terms of expectancy theory, when _____ is strong, employees believe that their hard work and efforts will result in good performance, so they work harder.
- Avalence
- Bexpectancy
- Cinstrumentality
- Dsynergy
- Eequity
19Reinforcement theory says that behavior is a function of _____.
- Aconscious choices
- Bperception
- Cits consequences
- Denvironment
- Ethe situations in which it occurs
20The two parts of reinforcement are ____.
- Apositive reinforcement and negative reinforcement
- Binterval reinforcement and ratio reinforcement
- Creinforcement contingencies and schedules of reinforcement
- Dcontinuous reinforcement and intermittent reinforcement
- Ereinforcement temporality and reinforcement administration
21_____ can increase the frequency of a particular behavior.
- APunishment
- BPositive reinforcement
- CReferent power
- DExtinction
- EUnderreward
22_____ is a reinforcement strategy that weakens behavior by removing a positive consequence associated with the behavior.
- ANegative reinforcement
- BReinforcement reversal
- CExtinction
- DPositive reinforcement
- EPunishment
23In a(n) ____ reinforcement schedule, a consequence follows every instance of a behavior.
- Aintermittent
- Bfixed ratio
- Cvariable ratio
- Dcontinuous
- Evariable interval
24According to business professor Fred Luthans, one of the steps to motivating workers with reinforcement theory is "identify" that means:
- Astudying causes and consequences of performance-related behaviors.
- Bdetermining the baseline frequencies of performance-related behaviors.
- Cassessing the extent to which an intervention actually changes workers' behavior.
- Dsingling out critical, observable, performance-related behaviors.
- Echanging organization by using positive and negative reinforcement to increase the frequency of critical behaviors.
25Which of the following is NOT a basic component of goal-setting theory?
- AGoal specificity
- BGoal difficulty
- CGoal congruity
- DGoal acceptance
- EPerformance feedback
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- Intro to Management chapter 13 quiz
- Author
- Bailey N
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- English
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