5892869
Description
Quiz by sabrina.hoop, updated more than 1 year ago
|
Created by sabrina.hoop
almost 8 years ago
|
|
Question 1
Question
Where do you enter discounts after you have synchronized your booking?
Answer
-
In Davinci (Genesis) only
-
In Backoffice and Davinci (Genesis)
-
In Backoffice only
Question 2
Question
What is the correct order to cancel a participant before synchronization?
Answer
-
Calculate cancellation costs - select participant in backoffice - Select cancel participant - enter cancellation costs - flag the box to send cancellation invoice - OK - Enter cancellation costs in Davinci (Genesis)
-
Calculate cancellation costs - select participant in backoffice - Select cancel participant - enter cancellation costs - flag the box to send cancellation invoice - click OK
-
Calculate cancellation costs - select participant in backoffice - Select cancel participant - flag the box to send cancellation invoice - OK - Enter cancellation costs in Davinci (Genesis)
Question 3
Question
Which costs are not covered by the cancellation insurance?
Answer
-
accommodation
-
Skirental package
-
Fee for late payment
-
tourist tax
Question 4
Question
Can you get a refund for the premium of your travel insurance?
Answer
-
Yes
-
No
Question 5
Question
Where can you track down your payment reminders sent to customers
Answer
-
Group Payment Reminder - in Sundio Tool
-
Payment Settings - In Tiss
-
Payments - In Davinci (genesis)
Question 6
Question
Which of the following needs to be checked before you synchronize your booking?
Answer
-
Roomassignment
-
All payments done/received
-
Accommodation from Davinci added in Sundio tool
-
contracts signed by sales manager
-
all participant mutations processed
-
bus in genesis is the same as in sundio tool
-
all phone numbers of the participants are send to the guides
Question 7
Question
What is the latest date to do a partial sync
Answer
-
2 weeks before departure
-
4 weeks before departure
Question 8
Question
What is the latest date to do a full sync of your booking?
Answer
-
2 weeks before departure
-
4 weeks before departure
Question 9
Question
Which of these errors refers to an incorrectly used booking code?
Answer
-
participant xxx / empty bed is not assigned to a service
-
no allotments found for this booking type
-
no price found in the selected period
Question 10
Question
Which of these errors refers to missing accommodation in your booking?
Answer
-
participant xxx/empty bed is not assigned to a service
-
no price found in the selected period
-
the requested accommodation is not covered completely by the service types
Question 11
Question
Where do you change skirental after you did a synchronization
Answer
-
In Backoffice
-
In Davinci (genesis)
-
In Backoffice and Davinci (Genesis)
Want to create your own Quizzes for free with GoConqr? Learn more.