TRAINING

TRAINING

1. METHODS OF TRAINING

   • IN-HOUSE/ON-THE-JOB
     • takes place at the workplace
       • usually means working with an experienced worker who shows how the job is done
     • advantage= workers start straight away
       • disadvantage= too many distractions so wont be able to focus
   • Off-the-job training
     • takes place away from the job
       • i.e. college or training centre
     • advantage= feel valued by the business / taught by proffesionals
       • disadvantage = backlog of work may build up

2. CHOOSING THE MOST APPROPRIATE TYPE OF TRAINING

   • factors: what the training is/ safety of employees/ cost/ time it takes/ disruption to business
     • some skills cant be learnt by watching others i.e typing fast
       • ideally some training needs to take place in the workplace i.e hotel receptionist
         • in businesses such as shops training may need be done away from the business as it could cause too much disruption

3. INDUCTION TRAINING

   • where a business introduces new employees to a business so they learn what is expected of them and how to act in emergencies
     • usually takes no longer than a day, but a lot of information is given to the employee about the business
       • purpose is to increase efficiency

4. BENEFITS OF TRAINING

   • it motivates staff
     • motivated staff perform better
       • both trainer and trainee benefit from motivation - trainer gets increased self-esteem/ trainee feels like his skills are being developed