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Beschreibung
Mindmap von Laura Niño , aktualisiert more than 1 year ago
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Erstellt von Laura Niño
vor mehr als 3 Jahre
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Management
game
- Unit 1
Strategic
decisions
- Decision is the process of
selecting an alternative.
And each alternative has a
structure composed of
three elements:
- Actions
- Reactions
- Impact
- Decision tree
- They allow us to represent action alternatives with different events.
- Effectiveness in decisions
- The
effectiveness
- The most
effective action
is the one that
with less effort
produces with
greater
certainty a
greater
satisfaction.
- The most
effective action
is the one that
with less effort
produces with
greater
certainty a
greater
satisfaction.
- Rationality
- Means
choosing the
alternative
that is
considered
more
effective
- Means
choosing the
alternative
that is
considered
more
effective
- Decision making
- Short
term
- Long term
- Short
term
- The
effectiveness
- Effectiveness in decisions
- They allow us to represent action alternatives with different events.
- Actions
- Decision is the process of
selecting an alternative.
And each alternative has a
structure composed of
three elements:
- Unit 2
Business
management
tools
- allow the achievement of
organizational objectives
- Benchmarking
- Camp (1993) It
tells us that
Benchmarking is
the continuous
process of
measuring
products, services,
and practices
against tougher
competitors or
those companies
recognized as
industry leaders
- According to
Casasús (2005)
Benchmarking "is a
technique to search
for the best
practices that can be
found outside or
sometimes inside
the company, in
relation to the
methods, processes
of any kind,
products or services,
always aimed at
continuous
improvement and
fundamentally
customer-oriented”.
- Benchmarking is a continuous and
systematic process whose main purpose
is to measure and compare processes
with the competition in order to use
resources optimally and thus achieve
objectives.
- The Balanced Scorecard
- Alberto Ballvé (2007) “The
Picture of Mando Integral was
born as a management tool with
the basic objective of being able
to diagnose a situation and to
carry out its permanent
monitoring. Is a methodology to
organize information and
increase value” (p. 82).
- Works within four
perspectives:
- Financial perspective
- The purpose of which
is to increase the
value for the
shareholder
- The purpose of which
is to increase the
value for the
shareholder
- Customer
perspective
- Focuses on the target
customer and the
target segment
- Focuses on the target
customer and the
target segment
- Internal processes
perspective
- Identifies internal
processes that the
organization needs to
improve
- Identifies internal
processes that the
organization needs to
improve
- Perspective of learning
and growth
- Focuses on the
competencies
human capital,
- Focuses on the
competencies
human capital,
- Financial perspective
- Strategic Map
Design
- It is the instrument that connects the
formulation with the implementation of
the strategy.
- Is built from Balanced
Scorecard model
- Is built from Balanced
Scorecard model
- It is the instrument that connects the
formulation with the implementation of
the strategy.
- Works within four
perspectives:
- Alberto Ballvé (2007) “The
Picture of Mando Integral was
born as a management tool with
the basic objective of being able
to diagnose a situation and to
carry out its permanent
monitoring. Is a methodology to
organize information and
increase value” (p. 82).
- The Balanced Scorecard
- Benchmarking is a continuous and
systematic process whose main purpose
is to measure and compare processes
with the competition in order to use
resources optimally and thus achieve
objectives.
- Camp (1993) It
tells us that
Benchmarking is
the continuous
process of
measuring
products, services,
and practices
against tougher
competitors or
those companies
recognized as
industry leaders
- Benchmarking
- allow the achievement of
organizational objectives
- Unit 3
Managerial skills
for decision
making
- Main managerial skills, essential for every good
manager
- Hard
skills
- Are of a technical
nature, it refers to the
knowledge acquired
- Are of a technical
nature, it refers to the
knowledge acquired
- Soft
skills
- They are the way
situations are
resolved, with
subjective and
intangible skills.
- They are the way
situations are
resolved, with
subjective and
intangible skills.
- Coaching
- It is a discipline that seeks to expand the
performance capacity of its people, seeking to
achieve the best of themselves, strengthening
their skills and knowledge, with a better
personal and work attitude.
- Corporate
Coaching
- Life
Coaching
- It is oriented to apply a leadership style
that allows to enhance the
development of human talent
- Types of
Coaching
- Personal
Coaching
- Business
Coaching
- Executive Coaching
- Personal
Coaching
- Types of
Coaching
- Corporate
Coaching
- The
coach
- He is the leader who plans the
personal and professional growth
of each person, including himself.
- He is the leader who plans the
personal and professional growth
of each person, including himself.
- It is a discipline that seeks to expand the
performance capacity of its people, seeking to
achieve the best of themselves, strengthening
their skills and knowledge, with a better
personal and work attitude.
- Hard
skills
- Main managerial skills, essential for every good
manager
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