6400048
Beschreibung
Quiz von Heavyn Wilbern, aktualisiert more than 1 year ago
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Erstellt von Heavyn Wilbern
vor mehr als 7 Jahre
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Frage 1
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the psychological process of perceiving sound; the process through which sound waves are picked up by the ears and transmitted to the brain
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hearing
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listening
Frage 2
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the process of recognizing, understanding, accurately interpreting, and responding effectively to the messages communicated by others
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listening
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hearing
Frage 3
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the step in the listening process of choosing one sound over another when faced with competinrg stimuli
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attending
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selecting
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understanding
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remembering
Frage 4
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the step in the listening process of focusing attention on both the presence and communication of someone else
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remembering
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selecting
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attending
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responding
Frage 5
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the step in the listening process of interpreting and making sense of messages
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selecting
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remembering
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understanding
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attending
Frage 6
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the step in the listening process of recalling information
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remembering
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understanding
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attending
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selecting
Frage 7
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the step in the listening process of generating some kind of feedback or reaction that confirms to others that one has received and understood their messages
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attending
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selecting
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responding
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understanding
Frage 8
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being an active participant in making choices about selecting, attending, and the other steps in the listening process
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active listening
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passive listening
Frage 9
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failing to make active choices to the listening process
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active listening
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passive listening
Frage 10
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the degree to which the thought of the listener and the thoughts and intentions of the message producer match following their communication
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paraphrase
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psuedolistening
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responding
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listening fidelity
Frage 11
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processing and accurately understanding a message; also known as comprehensive listening
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multi-tasking
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understanding
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paraphrase
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informational listening
Frage 12
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evaluating or analyzing information, evidence, ideas, or opinions; also known as evaluative listening
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critical listening
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listening barriers
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insensitive listening
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empathic listening
Frage 13
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listening to people with openness, sensitivity, and caring; attempting to know how another person feels
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empathic listening
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remembering
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critical listening
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paraphrase
Frage 14
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a part of listening empathically that involves guessing at feelings and rephrasing what one thinks the speaker has said
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multi-tasking
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selective listening
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monopolistic listening
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paraphrase
Frage 15
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listening with the simple goal of taking pleasure in the sounds one receives
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listening
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understanding
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multi-tasking
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appreciative listening
Frage 16
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a factor that interferes with the ability to accurately comprehend information and respond appropraitely
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monopolistic listening
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paraphrase
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hearing
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listening barriers
Frage 17
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a state of uneasiness, anxiety, fear, or dread associated with a listening opportunity; also known as receiver appprehension
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defensive listening
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hearing
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monopolistic listening
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listening apprehension
Frage 18
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responding with aggression and arguing with the speaker without fully listening to the message
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listening
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paraphrase
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selective listening
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defensive listening
Frage 19
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listening that involves zeroing in only on bits of information that interest the listener, disregarding other messages or parts of messages
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selective listening
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langauge
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dyad
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demonstration speech
Frage 20
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listening in order to control the communication interaction
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monopolistic listening
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psuedolistening
Frage 21
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listening that occurs when we fail to pay attention to the emotional content of someone's message, instead taking it at a face value
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insensitive listening
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primary group
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psuedolistening
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process
Frage 22
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pretending to listen when one is actually not paying attention at all
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insensitive listening
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psuedolistening
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low language
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leadership
Frage 23
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a cognitive process through which one interprets one's experiences and comes to one's own unique understanding
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stereotyping
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mindlessness
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perception
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cultural mytopia
Frage 24
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the means by which we gather, organize, and evalute the information we receive
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undue influence
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selective perception
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prejudice
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communication processing
Frage 25
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mental structures that put together related bits of information
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mindfulness
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mindlessness
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schemas
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attributions
Frage 26
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the process of being focused on the task at hand; necessary for competent communication.
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mindfulness
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mindlessness
Frage 27
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a passive state in which the communicator is a less critical processor of information, characterized by reduced cognitive activity, inaccurate recall, and uncritical evaluation
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mindfulness
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mindlessness
Frage 28
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active, critical thought resulting in a communicator succumbing to the biased nature of perception
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prejudice
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fundamental attribution error
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perception
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selective processing
Frage 29
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giving greater credibility or importance to something shown or said than should be the case
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self-concept
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undue influence
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communication processing
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interaction appearance theory
Frage 30
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personal characteristics that are used to explain
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social comparison theory
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transitions
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perception
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attributions
Frage 31
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the tendency to over emphasize the internal and underestimate the external cause of behaviors we observe in others
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prejudice
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selective perception
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undue influence
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fundamental attritbution error
Frage 32
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the idea that we usually attribute our own successes to internal factors while explaining our failures by attributing them to situational or external effects
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cultural mytopia
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social comparison theory
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self-serving bias
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communication processing
Frage 33
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the argument that people change their opinion about the attributions of someone, particularly their physical attractiveness, the more they interact with that person
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self-disclosure
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self-adequacy
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self-concept theory
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interaction appearance theory
Frage 34
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a form of cultural nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people
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cultural mytopia
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prejudice
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self-denigration
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self-disclosure
Frage 35
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the act of organizing information about groups of people into categories so that we can generalize about their attitudes, behaviors, skills, morals, and habits
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self-monitoring
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perception
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stereotyping
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self-esteem
Frage 36
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a deep-seated feeling of unkindness toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups
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self-fulfilling prophecy
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social comparison theory
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self-actualization
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prejudice
Frage 37
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one's awareness and understanding of who one is, as interpreted by one's thoughts, actions, abilities, values, goals, and ideas
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self-esteem
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self-monitoring
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self-efficacy
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self-concept theory
Frage 38
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a theory that explains our tendency to compare ourselves to others, such as friends ad acquaintances or popular figures in the media, as we develop our ideas about ourselves
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self-esteem
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self-monitoring
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social comparison theory
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mindfulness
Frage 39
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how one feels about oneself, usually in a particular situation
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self-serving bias
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self-monitoring
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self-disclosure
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self-esteem
Frage 40
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the ability to predict, based on self-concept and self-esteem, one's effectiveness in a communication situation
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selective perception
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schemas
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social comparison theory
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self-efficacy
Frage 41
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a prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur
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interaction appearance
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self-serving bias
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self-disclosure
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self-fulfilling prophecy
Frage 42
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the feelings and thoughts one experiences when one knowns that one has negotiated a communication situation as well as possible
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schemas
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cultural mytopia
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self-denigration
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self-actualization
Frage 43
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the feelings one experiences when one assesses own's own communication competence as sufficient or acceptable; less positive than self-actualization
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cultural mytopia
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interaction appearance theory
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social comparison theory
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self-adequacy
Frage 44
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a negative assessment about a communication experience that involves criticizing or attacking oneself.
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social comparison theory
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prejudice
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self-monitoring
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self-denigration
Frage 45
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intentional communication designed to show elements of self for strategic purposes; how one lets others know about oneself
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self-concept theory
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prejudice
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stereotyping
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self-presentation
Frage 46
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the ability to watch over one's environment and others in it for cues as to how to present oneself in particular situations
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self-presentation
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self-monitoring
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self-disclosure
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stereotyping
Frage 47
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revealing oneself to others by sharing information about oneself
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schemas
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perception
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self-presentation
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self-disclosure
Frage 48
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a learned system of thought and behavior that belongs to and typifies a relatively large group of people; the composite of their shared beliefs, values, and practices
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collective culture
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culture
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convergence
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ingroups
Frage 49
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the framework through which one interprets the world and the people in it
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worldview
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hyperbole
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accommodation
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power distance
Frage 50
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the communication between people from different cultures who have different worldviews
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salient
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understatment
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generation
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intercultural communication
Frage 51
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a culture that relies on contextual cues - such as time, place, relationship, and situation - to both interpret meaning and send subtle messages
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high-context cultures
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low-context cultures
Frage 52
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a cultures that uses very direct language and relies less on situational factors to communicate
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low-context cultures
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high-context cultures
Frage 53
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a culture in which individual perceive themselves first and foremost as members of a group and communicate from that perspective
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collectivist cultures
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discrimination
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social identity theory
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salient
Frage 54
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a culture whose members place value on autonomy and privacy, with relatively little attention to status and hierarchy based on age or family connections
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intergroup communication
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feminine culture
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gender
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individualist culture
Frage 55
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the process of adapting behaviors to reduce uncertainty and risk
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discrimination
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undue influence
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uncertainty avoidance
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salient
Frage 56
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a culture that places value on assertiveness, achievement, ambition, and competitiveness; sometimes referred to as an achievement culture
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masculine culture
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feminine culture
Frage 57
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cultures that tend to value nurturance, relationships, and quality of life
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masculine culture
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feminine culture
Frage 58
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the way cultures communication about and with time
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time orientation
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power distance
Frage 59
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the way in which a culture accepts and expects the division of power among individuals
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time orientation
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power distance
Frage 60
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a culture that treats time as a limited resource; as a commodity that can be saved or wasted
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polychronic cultures
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monochronic cultures
Frage 61
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a culture whose members are comfortable dealing with multiple people and tasks at the same time
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polychronic cultures
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monochronic cultures
Frage 62
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language that downplays the emotional intensity or impoortance of events, often with euphemisms
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hyperbole
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understatement
Frage 63
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vivid, colorful language with great emotional intensity and often exaggeration
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understatement
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hyperbole
Frage 64
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a smaller group of people within a culture who are distinguished by features such as race, religion, age, political affiliation, generation, gender, sexual orientation, economic status, educational level, occupation, etc.
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co-cultures
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generation
Frage 65
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a group of people who were born in a specific time frame, along with its events and social changes that shape attitudes and behavior.
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co-cultures
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generation
Frage 66
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the behavior and cultural traits assigned to one's sex; determined by the way members of one particular culture define notions of masculinity and femininity
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generation
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salient
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gender
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accommodation
Frage 67
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the theory that we each have a personal identity, which is our sense of our unique individual personality, and a social identity, that part of our self-concept that comes from group memberships
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outgroups
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intergroup contact theory
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social identity theory
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salient
Frage 68
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the group in which one identifies and to which one feels one belongs
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ingroups
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outgroups
Frage 69
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the group one defines as "other"
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outgroups
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ingroups
Frage 70
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a branch of the communication discipline that focuses on how communication between different groups affects relationships
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hyperbole
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intergroup communication
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masculine culture
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understatement
Frage 71
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brought to mind in the moment; one's social identity and communication shift depending on which of one's multiple group membership is __________ in a given moment
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culture
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salient
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worldview
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generation
Frage 72
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a belief in the superiority of one's own culture or group and a tendency to view other cultures through a lens of one's own
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enthocentrism
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discrimination
Frage 73
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behavior toward a person or group based solely on their membership in a particular group, class, or category
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discrimination
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enthocentrism
Frage 74
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seeing or hearing what one wants to see or hear in the communication of assorted group members
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behavioral affirmation
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behavioral conformation
Frage 75
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acting in a way that makes one's expectations about a group come true
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behavioral conformation
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behavioral affirmation
Frage 76
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mindfulness of behaviors that might offend others
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intercultural sensitivity
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intergroup context theory
Frage 77
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the argument that interaction between member of different social groups generates a possibility for more positive attitudes to emerge
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intercultural sensitivity
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intergroup contact theory
Frage 78
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adapting and adjusting one's language and nonverbal behaviors for other people or cultures
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accommodation
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convergence
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overaccomodate
Frage 79
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when speakers shift their language or nonverbal behaviors toward each other's way of communicating
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overaccommodate
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convergence
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accommodation
Frage 80
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going too far in changing one's language or nonverbal behavior, based on an incorrect or stereotyping notion of another group
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convergence
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overaccommodate
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accommodation
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