Five Communication Responsibilities - Quiz 2

Joshua Haney
Quiz by Joshua Haney, updated more than 1 year ago More Less
Joshua Haney
Created by Joshua Haney almost 5 years ago
1447
0
0

Description

Five Communication Responsibilities - Quiz 2

Resource summary

Question 1

Question
Which of the following internal roadblocks to effective listening is exemplified by the statement, "We’ve never done it that way before?"
Answer
  • Resistance to change
  • Halo effect
  • Hearing only facts and not feelings
  • Stereotyping

Question 2

Question
To help project your voice:
Answer
  • Shout so you can be heard over side conversations.
  • Talk faster, with long phrasing.
  • Sit down to relax your diaphragm and vocal cords.
  • Lower the pitch of your voice.

Question 3

Question
When presenting to an audience:
Answer
  • Imagine that you are talking directly to the person who is farthest away.
  • Avoid pausing because pauses make you appear unsure.
  • Use a monotone voice so individuals with limited English proficiency can follow.
  • Pace of the entire presentation the same, for consistency.

Question 4

Question
In most situations, it is better to use your natural voice rather than a microphone, even if a few people at the back of the room have trouble hearing you.
Answer
  • True
  • False

Question 5

Question
In most emergency situations, you will use __________ to communicate.
Answer
Show full summary Hide full summary

Similar

Communication Key Words
Becca Westwell
The Process of Communicating
Lindsay Thorpe
Breaking bad news
katherinethelma
F214.1 Communication and Homeostasis Biology Revision Cards
Laura Perry
Preparing for Presentations
Micheal Heffernan
Endocrine System
Riki M
Health and Social Care: Communication
RhysWilliams
Provide Service to Customers
nancy stokes
Planning
alsammahi6
LA COMUNICAZIONE
Selenia Rizzo
Quizz Communication orale, communication écrite
Anass ECP