2008869
Description
Quiz by Joshua Haney, updated more than 1 year ago
|
Created by Joshua Haney
about 9 years ago
|
|
Question 1
Question
Which of the following internal roadblocks to effective listening is exemplified by the statement, "We’ve never done it that way before?"
Answer
-
Resistance to change
-
Halo effect
-
Hearing only facts and not feelings
-
Stereotyping
Question 2
Answer
-
Shout so you can be heard over side conversations.
-
Talk faster, with long phrasing.
-
Sit down to relax your diaphragm and vocal cords.
-
Lower the pitch of your voice.
Question 3
Answer
-
Imagine that you are talking directly to the person who is farthest away.
-
Avoid pausing because pauses make you appear unsure.
-
Use a monotone voice so individuals with limited English proficiency can follow.
-
Pace of the entire presentation the same, for consistency.
Question 4
Question
In most situations, it is better to use your natural voice rather than a microphone, even if a few people at the back of the room have trouble hearing you.
Answer
- True
- False
Question 5
Question
In most emergency situations, you will use __________ to communicate.
Answer
-
Only technology that does not depend on electricity
-
A mixture of low- and high-technology tools
-
The most sophisticated technology tools
-
Primarily television broadcasts
Want to create your own Quizzes for free with GoConqr? Learn more.