Flowchart
Control de calidad
Flowchart content
Quality Control
Key Elements
Quality management systems
Factual Quality
Discernible Quality
Types of Quality
Quality Assurance
Quality Improvement
Quality Control
Quality Planning
Prevention Costs
Controllable Costs
Quality Costs
Evaluation Costs
Performance Evaluation
Support and Operation
Leadership
Improvement
Formal Quality
Informal Quality
Investment
Of Increment
Customer satisfaction level
Types of problems
Internal Failure Costs
Good Quality Costs
Bad Quality Costs
External Failure Costs
Uncontrollable Costs
Losses
Productivity
Sales
Of Level
Use of spaces
Delivery Time
Costs
Elimination
Mistakes
Waste
Complaints
Tools and Methodologies
Quality Circle
QFD
House of Quality
Plan
Do
Check
Act
Quality Function Development
"What"
"How"
Hystorical Evolution
1900-1930
Production season
Walter Shewhart Statistical quality control
Taylor - Based on scientific method
1900-1949
Total quality
Deming - Concept of total quality
Feigenbaum - Total control quality
Japan 1950-1979
Quality assurance
Taguchi - Taguchi method and quality circle
Deming arrives to Japan (1947)
Ishikawa - Quality control expert
Quality management
80's
Top management and members of the organization are involved in quality
Crosby - Managerial theory
-Prevention -Chart of maturity for the diagnosis and actions developed
Satisfy needs
Satisfy customers
Identify the needs
Periodic checks
Take corrective action
Discover solutions
Structured system that facilitates the means to identify needs
Needs are translated into organizational language.
Product planning matrix
Philosophies
Kaizen method
5's
Strategy where all employees of a company work together to achieve improvements to the manufacturing process
Define
Measure
Analyze
Improve
Control
Series of steps that involve going through items in a workspace, removing what's unnecessary and organizing, making sure these things become habits.
Sort
Set in order
Shine
Standardize
Sustain
Juran - Quality expert and quality management
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- Flowchart on Control de calidad, created by Andrea Del Razo on 30/01/2022.
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- Andrea Del Razo
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