Business Process Re-engineering and Six Sigma DMAIC

1. 1What is the definition of Business Process Re-engineering?

   1. AApplying particular tools and measures to look for common types of process flow waste and then visually illustrates where that waste decreases value and adds unnecessary business cost
   2. BSeeking to devise new ways of organising tasks, organising people and redesigning IT systems so that the processes support the organisation to realise its goals
   3. CA management philosophy which emphasizes setting extremely high objectives, collecting data, and analyzing results to a fine degree as a way to reduce defects in products and services
   4. DThe direction and actions taken to achieve long term goals
2. 2What is not one of the seven principles of Business Process Re-engineering?

   1. AIntegrate information processing work into the real work that produces the information
   2. BCapture information once and at the source
   3. CIdentify all the processes in an organization and prioritize them in order of redesign urgency
   4. DSelect one business process at a time to improve to allow organisational focus
3. 3What does DMAIC stand for?

   1. ADefine, Measure, Analyse, Improve, Control
   2. BDesignate, Monitor, Analyse, Implement, Control
   3. CDefine, Measure, Approach, Investigate, Correct
   4. DData, Maintenance, Act, Integrate, Centralize
4. 4What is a potential limitation of Six Sigma?

   1. AContradicts traditional thinking in the field of process improvement
   2. BParticipation of project members
   3. CLack of managerial control and loss of innovative ideas
   4. DHigh investment required and the risk of bureaucracy

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Quiz on Untitled, created by callan.barr on 03/11/2014.

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