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Salesforce Admin Exam Chunk 2 (31-65)
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Questions in this quiz (35)
1The VP of Sales at Universal Container requested that "verbal agreement" be added as new opportunity stage. The admin added this new picklist value to the stage field, but found that new value was not available to users. What should the admin do?
- Aensure the limit of 10 stage values was not exceeded
- Bensure the new value was marked as active
- Cadd the new value to the appropriate record type
- Dadd the new value to the appropriate sales process
2Universal Containers has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to the High Wealth Sales Team members only. Retirement accounts should be visible to all sales users. How can a system admin meet this requirement?
- Aset the OWD sharing ti public read-only and create a sharing rule to limit access to High Wealth accounts
- Bcreate a new record type for the High Wealth accounts and share the record type with High Wealth team members
- Cset the OWD sharing to private and create a sharing rule to share Retirement accounts with all sales users
- Dcreate a new profile for Retirement sales team members and remove read access to High Wealth account records
3Universal Container wants to automatically backup all Salesforce data on a monthly basis. Which tool can a system admin use to meet this requirement?
- Adata export service
- Bimport wizard
- Cscheduled report
- Danalytic snapshot
44 types of reports are:
tabular, summary, matrix, joined- ATrue
- BFalse
5Which statement about Community experts is true? Choose 2 answers
- Acommunity experts can be designated for Salesforce Ideas or Answers
- Bcommunity experts can manage Salesforce Ideas Categories
- Ccommunity experts are designated by an icon
- Dcommunity experts can delete inappropriate community content
6Which type of field allows users to input text, images, and links?
- Atext area
- Btext area (rich)
- Ctext and image area
- Dinput area
7What must an admin do when creating a record type?
- Aassign the record type to the appropriate profiles
- Bset the field level security for the record type
- Cadd the record type to the required user records
- Dcreate a new page layout for the record type
8How can a system admin restrict users from viewing certain fields in list views, searches, page layouts, and reports?
- Aset the field to hidden using field-level security
- Bset the field to read only
9What should a system admin consider when setting up Mobile Lite? Choose 2 answers
- AMobile Lite users must have a mobile license assigned to them
- BMobile Lite provides access to standard objects and dashboards
- CMobile Lite config can be created for each user profile
- DMobile Lite must be enabled before users can install it
10What can be transferred from one user t another user during mass transfer of account records? Choose 3 answers
- Aopen cases
- Bclosed cases
- Crelated custom object records
- Dclosed activities
- Eopen activities
11A system admin created a custom object for recruiting application to track open positions. the admin needs to give recruiting users the ability to read, create, edit, and delete position records. How should the admin proceed?
- Amodify a standard profile and enable the custom object permissions
- Bcreate a custom profile and enable the custom object permissions
- Cuse an existing custom profile that will automatically have the custom object permissions enabled
- Duse an existing standard profile that will automatically have the custom object permissions enabled
12Susan navigates to the leads tab and selects "Unread Leads" from the drop down menu, and is presented with a series of lead records. "Unread Leads is an example of which of the following?
- Areport
- Bdashboard
- Crecord
- Dlist view
13What should an admin consider when setting up case feed?
- Acase feed requires the service cloud user feature license
- Bthe use case feed permission is automatically active for all profiles
- Cchatter feed tracking must be enabled for the case object
- Dcase feed replaces the standard case detail page by default
14Where can conditional highlighting be used? Choose 2 answers
- Aenhanced list views
- Bmatrix reports
- Ctabular reports
- Dsummary reports
15What is the capability of Service Cloud (customer) portal? Choose 2 answers
- Acustomers can view and edit contacts related to their own accounts
- Bcustomers can log, view, edit, and close their own cases
- Cthe portal and its users can be created without additional licensing
- Dthe portal can be customized with corporate branding
16The marketing team at UC wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead. How can a system admin automate this process?
- Acreate a single email template and use the translation workbench to translate and send the appropriate template
- Bcreate an email template for each language and a workflow alert to send the appropriate template
- Ccreate an email template for each language and an auto-response rule to send the appropriate template
- Dcreate an email template for each language and an assignment rule to send the appropriate template
17Which dashboard feature allows users to see a dashboard with only their own data?
- Awalking user
- Bprofile owner
- Crunning user
18Universal Container set the organization-wide settings for cases to private. When a case is escalated, case ownership changes tot a Tier 2 support agent. How can a system admin give the sales operations team read/write access to all escalated cases?
- Acreate a criteria-based sharing rule
- Bcreate an ownership-based sharing rule
- Ccreate a case-escalation rule
- Dcreate a case-assignment rule
19Which customization option is available for standard fields? Choose 3 answers
- Aedit picklist values for standard fields
- Brename standard field labels in the user interface
- Cchange the field type of standard fields
- Ddelete standard fields
- Eremove non-required standard fields from a page layout
20Data loader puts errors in csv file, but only shows you one error at a time; import wizard sends an email, but all of the errors at once.
- ATrue
- BFalse
21Which setting can a system admin control in the Salesforce user interface? Choose 3
- Aenable enhance list views
- Benable spell checker
- Cenable customizable recent items
- Denable hover details
- Eenable Chatter for specific users
22A sales user at Universal Container has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the stage change? Choose 2 answers
- Aaccount rating
- Bforecast category
- Cprobability
- Dsales quota
23Salesforce divided into 3 different layers ___, of which there is a ___ and ___ side for each
- AModel-View-Controller (data model, user interface, business logic); declarative, programmatic
- BModel-View-Controller (data model, user interface, business logic); negative, positive
24Which statement about sharing rules is true? Choose 2 answers
- Asharing rules are required in public read/write organizations
- Bsharing rules grant record access to roles and public groups
- Csharing rules grant delete access to records
- Dsharing rules open up access of records
25Six standard profiles are:
system admin
read-only
marketing user
standard user
contract manager
solution manager- ATrue
- BFalse
26What can an admin configure for users on the search result page? Choose 3 answers
- Aobjects included in the search
- Bfield being searched for on each object
- Ccolumns displayed for each object
- Dnumber of records displayed for each object
- Efilter by which users can narrow down results
27What user interface setting must be enabled for users to edit records in a list view? Choose 2 answers
- Ainline editing
- Benhanced lists
- Cenhanced page layout editor
- Denhance profile list views
28Which statement is true regarding an approval process? Choose 2 answers
- Athe approval-history related list can be used to track the process
- Ba delegated approver can reassign approval requests
- Can approval action defines the result of record approval or rejection
- Das assignment rule defines the approver for each process step
29What should a system admin consider when setting up mobile Lite? Choose 2 answers
- Ait allows access to most custom objects in the organization
- Bit allows access to all standard objects in the organization
- Cit must be enabled for the entire organization
- Donly recently-viewed records are synchronized
30How can Knowledge articles be used? Choose 2 answers
- Ato resolve customer cases
- Bto display for customer self-service
- Cto display Salesforce Answers
- Dto display Salesforce Solutions
31The OWD for oppty. are set to read only. A custom field Commission has been added to the oppty. Each user should be able to view this field for records that they own, but not for records they do not own. How can this be accomplished using Salesforce security config?
- ASet field-level security to hidden on the Commission field for the appropriate profiles
- Bset field-level security to hidden on the Commission field for the appropriate profiles, and create permission sets to grant access to users to view the Commission field on records they own
- Cset field-level security to hidden on the Commission field for appropriate profiles, and create sharing rules to grant access to users to view the Commission field on records they own
- Dthis scenario cannot be solved using only Salesforce security config
- Eset field-level security to read only on the Commission field for the appropriate profiles
32What are features of Content Delivery?
- AA secure URL can be generated for sharing the content
- Bsend via fedex
- Ctrack views and downloads
33What can a marketing user do using the manage button on a campaign record? Choose 2 answers
- Aassociate existing opportunities with the campaign
- Bcreate a custom report including all the campaign members
- Cimport new leads and associate them with the campaign
- Dassociate existing contacts with the campaign
34Which is a feature of Chatter? Choose 3 answers
- Arecommendations
- Bnotes
- Cevents
- Dfeeds
- Ebookmarks
35What is affected by changing the default locale setting for an organization?
- Alanguage
- Bdate fields
- Ctime zone
- Dcurrency
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- Salesforce Admin 201 Quiz on Salesforce Admin Exam Chunk 2 (31-65), created by Arron Asberry on 05/01/2017.
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- Arron Asberry
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