Flashcards

Consumer protection terms: FTC, bait and switch, warranties

Brayden Gilbert English 13 cards

Cards in this deck (13)

1Bait and switch BGThe fraudulent practice of advertising and luring consumers to a store with promised products or services that then appear to be unavailable and replaced with higher priced items
2Brand loyalty BgConsumers become committed to a certain brand and make repeat purchases over time. Loyal customers will consistently purchase products from their preferred brands, regardless of convenience or price.
3Bundle Plan BgA pricing plan that combines two or more utilities that offers savings for the consumer (i.e. cable + internet + phone with same company)
4Commerce Bgagency to further the interest of the local business
5Electronic messaging BgAdvertising through the use of unsolicited texts, emails, and banners on web pages
6Energy Guide Label BgYellow sticker, required by law, which allows a consumer to compare the yearly cost to operate an appliance.
7Energy Star Label Bggovernment backed green and blue logo that shows outstanding energy efficiency.
8Equal Opportunity Act Bgcannot discriminate when offering lending opportunities
9Extended warranty BgA warranty that is purchased and extends beyond the basic warranty usually giving more time and more coverage
10Federal Trade Commission (FTC)/Bureau of Consumer protection Bgis an independent agency of the United States government, with a mission to promote consumer protection and eliminate and prevent monopolies
11Consumer advocate BgGroup or an individual who promotes consumer rights
12Department of energy (DOE Bgcabinet-level department of the United States Government concerned with the United States' policies regarding energy and safety in handling nuclear material
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