Flashcards
Business Aims and ICT Strategies
Cards in this deck (9)
- 1What are business aims/goals?The long-term and short-term objectives that the business would like to meet in the future
- 2Examples of business aims/goalsIncrease market share/
Reduce costs/
Reduce delivery times/
Improve the way the organisation is managed/
Improve security of stored data/
Improve customer relationship - 3What is an ICT strategy?An ICT strategy is how the business will best achieve its aims/goals using ICT reources
- 4What would be the ICT strategy for increasing market share?Introduce an e-commerce site/
Use database marketing to target customers more efficiently/
Use social networking sites such as facebook and twitter to reach more people - 5What would be the ICT strategy for reducing costs?Introduce teleworking and hotdesking to reduce the amount of office space/
Automating back-office systems such as stock control/
Introduce automatic data entry techniques - 6What would be the ICT strategy for increasing reducing delivery time?Introduce automated stock control systems so that stock does not run out/
Introduce order tracking systems to allow customers to see progress of their order/
Introduce own delivery service - 7What would be the ICT strategy for improving the way the organisation is managed?Introduce Management Information Sytems/
Introduce Project Management Systems/
Introduce Decision Support Systems - 8What would be the ICT strategy for improving security of stored data?Introduce a backup and recovery system/
Introduce use of on-line backup/
Provide training on security issues such as hacking and viruses/
Introduce procedures for entering data/
Introduce guidelines on using and changing passwords/
Introduce access levels for staff - 9What would be the ICT strategy for improving customer relationship?Introduce a customer relationship management system/
Improving ordering and delivery systems
Information
- Description
- Possible ICT strategies linked to particular business aims.
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- scrt
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