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Flashcards

Measuring Performance

tlmort91 INFS2030 English 3 cards

Cards in this deck (3)

  1. 1Performance Measurement- process of quantifying the effectiveness of past actions through systematic collection and analysis of relevant data.
  2. 2Why Measure?- Tells you whether a particular business venture has been successful
    - identifies weaknesses and strengths
    - motivate performance
    - "You cant manage what you can't measure"
  3. 3Typical Metrics in e-Business1. Promotional Objectives
    2. Behavioral Objectives
    3. Marketing Objectives
    4. Site Usage Objectives
    5. Customer Objectives
    6. Identify Shopping Baskets
    7. Business Objectives

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INFS2030 Flashcards on Measuring Performance, created by tlmort91 on 19/06/2015.
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tlmort91
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