Unit 3 : Management

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maria wall
Flashcards by maria wall, updated more than 1 year ago
maria wall
Created by maria wall over 6 years ago
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Definition of management Management is the process of combining personnel and physical resources to create an environment in which the planned objectives/goals of the organisation can be achieved through people.
3 skills of a manager • Leading •motivating •communicating
CEO meaning Chief executive officer
MD meaning Managing director
Delegation meaning Delegation involves the passing of authority from a manager to a subordinate, to undertake specific work
Definition of leading The ability to influence and direct people in a particular direction to achieve the goals of organisation
3 styles of leadership are..... • Autocratic • Democratic • Laissez-faire
Autocratic leader likes to..... • be in control • delegate little authority to employees • does not consult with the employees in decision making • uses fear as a motivator
Evaluation of autocratic leadership This will produce dissatisfied and poorly motivated workers who will not co-operate with the leader
democratic leader likes to..... •discuss all problems with staff • delegate work to the employees •persuade rather than order • value the employees opinion • trust the employee
Evaluate democratic leadership style Will produce highly motivated and co-operative employees, high morale and greater job satisfaction
A laissez-Faire likes to....... •give employees freedom to work •let workers decide what they want •give general outline of instructions •have highly motivated and trustworthy employees
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