Flashcards
Airlines
Cards in this deck (7)
- 1Overview / Products & Services• Airlines provide air transport services for passengers and/or freight
- 2Key Trends• Consolidation - multiple high-profile mergers
• Fare competition – airlines compete to undercut one another on competitive routes
• Low-cost carriers - recent entrance by smaller carriers trying to replicate Southwest Airlines’ low-cost model - 3Competitive LandscapeEstablished legacy carriers- price is usually the major competitive factor.
- 4Customers• Individual consumers
• Corporations/small businesses
• Travel web sites/resellers - 5Channels• Internet – airline websites, online ticket resellers
• Telephone – airline call center agents
• Travel agents
• Over-the-counter – walkups at airports - 6Profit Summary - Revenue• Ticket revenues, excess/oversize baggage fees, food and beverage sales
- 7Profit Summary - Costs• VC: fuel, food and beverage, ground crew/hourly employees
• FC: aircraft leases, airport gate leases, IT/admin costs, salaried employees (i.e., pilots)
Information
- Description
- Industies Flashcards on Airlines, created by Justin Mukder on 01/11/2019.
- Created by
- Justin Mukder
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