Flashcards
3.4
Cards in this deck (17)
- 1Dim displayDifficult to see the details, even in low light • Check the brightness setting • iOS: Settings / Display and brightness • Android: Settings / Display / Brightness level
- 2Intermittent wirelessMove closer to access point • Try a different access point
- 3No wireless connectivityCheck/Enable WiFi, check security key configuration • Hard reset can restart wireless subsystem
- 4No Bluetooth connectivity• Check/Enable Bluetooth • Check/Pair Bluetooth component • Hard reset to restart Bluetooth subsystem
- 5Cannot broadcast to external monitorCheck app requirements • Every broadcast device is different • All devices must be on the same wireless network • Can’t mix your private and guest network • Signal strength is important • Between phone and television • Between television and the Internet
- 6Touchscreen non-responsiveTouchscreen completely black or touchscreen not responding to input
- 7Apps not loading• Stop the app and restart • iPhone: Double-tap home|slide up, slide app up • Android: Settings/Apps, select app, Force stop • Update the app - Get the latest version
- 8Slow performanceslow app performance • Restart the phone - Hold power button, power off
- 9Unable to decrypt emailBuilt-in to corporate email systems - Outlook • Each user has a private key • You can’t decrypt without the key • Install individual private keys on every mobile device • Use a Mobile Device Manager (MDM)
- 10- Extremely short battery lifeShort battery life • Bad reception - Always searching for signal • Disable unnecessary features • 802.11 wireless, Bluetooth, GPS • Check application battery usage • iOS: Settings/Battery • Android: Settings/Battery • Aging battery - There’s only so many recharges
- 11Overheating• Phone will automatically shut down to avoid damage • Charging/discharging the battery, CPU usage, display light • Check app usage - Some apps can use a lot of CPU • Avoid direct sunlight - Quickly overheats
- 12- Frozen systemNothing works - No screen or button response • Soft reset - Hold power down and turn off • Hard reset • iOS: Hold power and home|volume for 10 seconds • Android: Combinations of power, home, and volume • Ongoing problems may require a factory reset
- 13No sound from speakersNo sound from a particular app • Check volume settings - Both app and phone settings • Bad software / delete and reload • Try headphones
- 14Inaccurate touch screen response• Screen responds incorrectly or is unresponsive • Close apps - Low memory can cause resource contention • Perform a soft reset, unless a hard reset is required • May require a hardware fix • Replace the digitizer / reseat cables
- 15System lockout• Too many incorrect unlock attempts • iOS: Erases the phone after 10 failed attempts • Android: Locks or wipes the phone after failed attempts
- 16App log errorsMost log information is hidden • You’ll need developer tools to view it • A wealth of information • If you can decipher it • This might take a bit of research • Viewing logs • iOS - Xcode • Android - Logcat
- 17—
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- Flashcards on 3.4, created by Digital Lightning Photography on 19/08/2021.
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- Digital Lightning Photography
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