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Flashcards

Solid communication plan

epalmeida epalmeida Conflict Resolution Skills Skills for Life Portuguese 5 cards

Cards in this deck (5)

  1. 1Solid Communication PlanSetting the collaborative stage. Once the facts have been collected, you need to sort out the practicalities. This will insure a collaborative environment. Make sure you cover the following: Logistics, attendees, agenda, ground rules.
  2. 2LogisticsEstablish a neutral meeting place and time that both groups agree on.
  3. 3AttendeesFor attendees, notify the involved parties to ensure that they are made aware of the nature of the meeting and what will be covered.
  4. 4AgendaEstablish an agenda. Create an agenda that includes both party's points of view and has time set aside for decision making.
  5. 5Ground rulesMost importantly, establish ground rules (regras básicas). Create ground rules for communication, collaboration, and decision-making, such as listening, being respectful, and being open to each other’s opinions. Have the groups agree to these ground rules. Now you are ready to stage the collaboration.

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Skills for Life Conflict Resolution Skills (Active Listening Skills) Flashcards on Solid communication plan, created by epalmeida epalmeida on 31/07/2016.
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