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Flowchart

OPC V2

Txell2812 P.G. Spanish

Flowchart content

  1. Customer Request

  2. New customer

  3. Sales Management

  4. Y

  5. Introduce the data in the ERP

  6. Request an offer

  7. N

  8. Sales Management

  9. Claim

  10. Y

  11. N

  12. Management of customer complaints

  13. Y

  14. Offer or price OK?

  15. N

  16. END

  17. Sales Management

  18. Missing technical data

  19. Y

  20. Sales Management

  21. Y

  22. N

  23. Conditions of shipping right?

  24. Sales Management

  25. N

  26. The customer is solvent?

  27. Y

  28. Introduce the order in the ERP

  29. Y

  30. Availability of the material

  31. Internal Manufacturing?

  32. N

  33. Purchase

  34. N

  35. Manufacturing

  36. Y

  37. Send Order Confirmation

  38. Order Confirmation

  39. Material in stock?

  40. Internal Manufacturing

  41. N

  42. Purchase

  43. Material Planning

  44. Manufacturing

  45. Capacity planning

  46. N

  47. We receive the information and let to the customer.

  48. National

  49. Y

  50. Execute the delivery note

  51. Warehouse / Shipping

  52. Delivery note / Preparation of delivery

  53. Delivery note signed

  54. Send the invoice to the financial dpt.

  55. Y

  56. Europe

  57. N

  58. Preparation of the delivery

  59. Y

  60. Warehouse / Shipping

  61. Export

  62. N

  63. Preparation of delivery

  64. Warehouse / Shipping

  65. Packing list signed

  66. Invoice

  67. Sales Management

  68. N

  69. Y

  70. Y

  71. END

  72. Introduce the data in the ERP

  73. Order

  74. Order from the

    customer

  75. Inform the lead time to the customer

  76. Lead time

  77. If lead time doesn't match with the date required

  78. N

Information

Description
Flowchart on OPC V2, created by Txell2812 P.G. on 26/04/2018.
Created by
Txell2812 P.G.
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