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Mind map

Face Negotiation Theory

Ash Andrew English

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Face Negotiation Theory

  1. Ting-Toomey's

  2. Affects conflict behaviour because of its implications for face

    • Face represents an individuals claimed positive self image
      • relevant to all cultures but varys to degrees
  3. Facework refers to the specific strategies we use to save our own or another persons face

    • How people 'do' facework varies between cultures
      • People from INDIVIDUALISTIC societies tend to be more concerned with saving their OWN face than somebody elses
        • tend to be more direct conflict management styles
      • Collectivistic societies more concerned with preserving group harmony and saving the OTHER persons face during conflict
        • may use indirect approach, protecting the other persons face
    • influences conflict styles

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Mind Map on Face Negotiation Theory, created by Ash Andrew on 28/10/2014.
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Ash Andrew
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