SAB4#75_Plan_Qty_Management

SAB4#75_Plan_Qty_Management

1. Process Group: Planning

2. Knowledge Area: Quality Management

3. 1. Project Management Plan

4. 2. Stakeholders register

5. 3. Risk Register

6. 4. Requirements documentation

7. 5. EEF

8. 6. OPAs

9. 1- Cost-benefit analysis

   • Using this technique, the project manager weighs the benefits versus the costs of quality efforts to determine the appropriate quality level and requirements for the project.

10. 2. Cost of quality (COQ)

    • Means making sure the project is not spending too much to achieve a particular level of quality. This involves looking at what the costs of conformance and nonconformance  to quality will be on the project and creating an appropriate balance.
    • Cost of Conformance
    • Cot of Nonconformance

11. 3. Quality metrics (7QS)

    • The seven basic quality tools (sometimes referred to as the 7QC tools) are: • Cause and effect diagram • Flowchart • Checksheet • Pareto diagram • Histogram • Control chart • Scatter diagram

12. 4. Benchmarking

    • Benchmarking involves comparing actual or planned project practices to identify best practices, generate ideas for improvement, and provide a basis for measuring performance.

13. 5. Design of experiments (DOE)

    • Design of Experiments (DOE) is a statical method for identifying with factors may influence specific variables of a product or process under development or in production.

14. 6. Statistical sampling

    • Statistical sampling involves choosing part of a population of interest for inspection. * Samples frequency and Sizes.

15. 7. Additional quality planning tools

    • * Brainstorming * Force field analysis. * Nominal group technique * Quality management and control tools.

16. 8. Meetings

17. 1. Quality management plan

18. 2. Process improvement plan

    • * Process boundaries * Process configuration * Process metrics * Targets for improved performance

19. 3. Quality metrics

    • Describes a project or product attribute and how the control quality process will measure it.

20. 4. Quality checklist

    • Is a strucuted tool used to verify that a set of required steps has been performed.

21. 5. Project documents updates

22. What is Quality?

    • Quality is defined as the degree to which the project fulfills requirements. (memorize)