Questionnaires

Questionnaires

1. DEFINITION

   • DIFICULT
     • DESING
     • ANALYSE
   • QUESTION SET USED TO COLLECT INFORMATION FOR VARIOUS PURPOSES

2. TYPES

   • THE MAIL SURVEY
   • THE GROUP-ADMINISTERED QUESTIONARIE
   • THE HOUSEHOLD DROP-OFF SURVEY

3. ISSUES

   • Maximising response rates
   • Ideal questionnaire length and time to complete
   • Stratified sampling

4. DATA ANALYSIS

   • Hobbies
   • Preferences
   • Problems
     • Social
     • Cultural
     • Politics
     • Economical
   • Pleasures

5. USES

   • Test the professional skills of employees and candidates.
   • Examine the participants in the course at the end of the course.
   • Evaluate the course, including the facilities, content, and instructor.
   • Survey employee and customer satisfaction
   • Evaluate the job performance of an employee.

6. LIMITATIONS

   • Risk of a high percentage of questionnaires without answers
   • Almost systematic exclusion of people who cannot read or write
   • Inability to help the informant when they have not understood the questions or instructions
   • Difficulty in controlling and verifying information
   • Ate receipt, especially in the postal survey, of many questionnaires sent after the indicated date or loss and non-return of the same.