Team management

Team management

1. What is a team?

   • Groups of two or more people working together
     • Influence and interact each other
       • Achieve common organisational goals

2. Benefits of an effective team to an ORGANISATION

   • Lower staff turnover
   • Improve responsiveness
     • Reduce time needed to respond to customers
     • Reduces barriers between departments
   • Allows continuous innovation
   • Lower costs e.g lower employment cost
   • Increase productivity
   • Lower absenteeism, accidents and errors
   • Produces synergy which makes a better working environment

3. Benefits to an INDIVIDUAL

   • Individual-sense of accomplishment
   • Improve one’s problem solving skills
   • Enhance personal development
   • Creates better understanding
     • Less stressful environment
       • Hence enhance work performance
   • Increases motivation
   • Satisfy one’s affiliation needs

4. Characteristics of an effective team

   • Set clear performance goals
   • Have meaningful common purpose
   • A sense of commitment to the group
   • mutual trust and dependency
   • Full participation by all members
   • decision-making by consensus
   • Clear membership roles
   • Diversity of skills