THE KNOWLEDGE CREATING COMPANY

THE KNOWLEDGE CREATING COMPANY

1. through

   • Knowledge conversion
     • from
       • Tacit
         • to
           • Explicit
             • for Nonaka and Takeuchi
               • its done through
                 • social interaction
                   • that
                     • Amplifies Knowledge
                       • Through
                         • -Convert Tacit knowledge
                         • -Moving knowledge from individuals to groups
                           • 4 ways to do it
                             • -socialization: sharing experience
                             • -Externalization: abstractions, models, metaphors
                               • -Combination: meetings, conversations, memos
                                 • -Internalization: capturing documents with knowledge
               • in enabled by
                 • -Organizational intention: a vision about what knowledge is valueble
                   • -Organization members: shold be given autonomy to experiment and create
                     • -Stimulate knowledg creation process: introducing fluctuation and chaos
                       • -Available information
                         • -Internal diversity:
             • for Davenport and Prusak
               • Organizations behave like markets
                 • to function need
                   • an enviroment of trust
                 • with
                   • -Buyers -Sellers -Brokers
                     • • Knowledge generation
                         • to increase
                           • stock of knowledge
                             • through
                               • -Acquisition: Hiring personal, buying orgs
                                 • -Dedicate resources: research units
                                   • -Fusion: Heterogeneus working groups
                                     • Adaptation: response to new conditions
                                       • -Building Knowledge networks
                       • knowledge codification
                         • under 4 principles
                           • -Goals for codificating
                             • -Existing knowledge
                               • -Usefulness of codificating
                                 • -Codification medium
                 • -Payment mecanisms -Pricing mecanisms
                   • 3 basic processes
                     • Knowledge transfer
                       • In Trade places
                         • like
                           • -Watter coolers
                             • -Talk rooms
                               • -Knowledge fairs
                                 • Forums
                   • where knoledge is transfered because of
                     • -Reciprosity: sharing expecting a return
                       • -Reputation: being acknowledge
                         • -Altruism: the joy to help
             • variation by national differences
               • -Power distance: acceptance of unequity
                 • -Information Politics: feudalism vs federalism
                   • -Individualism vs colectivism
                     • -Masculinity vs feminity
                       • Uncertainty avoidance
         • for Nonaka and takeuchi
           • principal mover of knowledge creation
             • but
               • its hard to turn it into explicit
                 • because
                   • it is difficult to express
         • for Davenport and Prusak
           • its important only
             • how to capture it