Emotional Intelligence

Emotional Intelligence

1. 5 keys to success

   • Self-Awareness
     • Always aware of how you feel
       • Positive
       • Negative
     • Knows how your emotions effect people
       • Negative
       • Positve
     • Knows how your actions effect people
       • Positive
       • Negative
     • Has a clear picture of your own weaknesses
       • Positive
       • Negative
     • Has a clear picture of your own strengths
       • Negative
       • Positive
     • Behave with humility
     • How to improve Self-Awareness
       • Daily journaling of your thoughts a few minutes every day
       • When you experience strong emotion, slow down to examine why. Remember, no-matter what the situation you can always choose how to react to it
   • Self-Regulation
     • All about staying in control
       • Rarely verbally attacks another
       • Rarely makes rushed or emotional decisions
       • Rarely stereotypes people
       • Rarely compromises self-values
     • Flexibility and commitment to accountability
     • Ways to improve
       • Know your values
         • Spend some time examining your code of ethics
       • Hold yourself accountable
       • Write your negative thoughts down on paper and rip it up
       • Practice being calm
   • Motivation
     • Self-Motivated Leaders work consistently toward there goals
     • Has extremely high standards for the quality of their work
     • Re-examine why you wanted the job
       • If you're unhappy within examination, apply the 5 Why's
     • Goal Setting, fresh and energized statements
     • Know where you stand, Leadership motivation assessment
     • Be hopeful and find something good, OPTIMISTIC
   • Empathy
     • Able to put yourself in someone else's situation
     • Help others develop
     • Challenge those who are behaving unfairly
     • Give constructive feedback
     • Listen to those who need it
     • Pay attention to body language
     • Look at other people's perceptions
     • Respond to feeling. If you ask your assistant to work late and he/she agrees but you can hear the disappointment in his voice, respond to those feelings by expressing your appreciation for all they do, maybe figure out a little reward by showing gratitude
   • Social-Skills
     • A great communicator, just as open to hearing bad news as good news
     • Great leaders are experts at getting others support and excited about a new project or idea
     • Manages change effectively
       • Good at resolving conflicts diplomatically
     • Displays behavior as an example for others and not setting back letting others do the work
     • Rarely satisfied with leaving things how they are, Perfectionist
     • Improve by learning conflict resolution/communication skills/
       • Learn how to praise others