Mind map
Verbal & Non-Verbal Communication

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Verbal & Non-Verbal Communication
Non-Threatening Body Language
- It is important to not give out a negative message through your body language
Personal Space
- we must acknowledge the fact that sometimes touching or moving the individuals personal space.
- But on the other hand it could mean that you are taking dominion over that person
Gestures
- there are a certain types of signs that are common and that people automatically recognise
- there are a certain types of signs that are common and that people automatically recognise
Facial Expression
- facial expressions can show many emotions by not saying a word
- For example: you could be exited, but we only know by your facial expresiions
- facial expressions can show many emotions by not saying a word
What is Body Language?
- Body Language is known is commun
To have effective communicaton it would mean that you have to have clear speech
active listening skills
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- Mind Map on Verbal & Non-Verbal Communication, created by estherobeng on 18/11/2014.
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- estherobeng
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