Troubleshooting Tools

Troubleshooting Tools

1. Event viewer

   • view error logs
   • what happened?

2. Safe mode

   • VGA mode
     • recover from bad drivers
   • with networking
     • includes drivers with network connectivity
   • with cmd
     • no explorer - quick

3. BIOS/UEFI

   • built in diagnostics
     • temp
     • current status
   • hardware tests
     • also access USB drives and networks

4. SFC

   • integrity scan

5. MSCONFIG

   • startup issues

6. System Repair Disk

   • boot computer
   • provides system recovery options
   • backup & restore
     • create a system repair disk
   • does not modify or format

7. pre-installation environment

   • windows PE
   • troubleshooting and recovery
   • build own PE
     • windows automated installation kit (WAIK)
     • windows 8 assessment and installation kit

8. defragmentation

   • move file fragments
   • improve read/write time
   • weekly schedule
     • task scheduler

9. regedit

   • modify registry settings
   • add,modify,delete
   • import and export

10. Logs

    • event viewer
    • boot logs
      • system config
    • linux
      • individual app logs
    • Mac OS X
      • utilities /console.app

11. REGSVR32

    • DLL
    • update registry

12. Windows Command Prompt

    • complete control
    • use,copy,rename or replace OS files and folders
    • enable or disable a service or device startup
    • repair MBR or boot sector
    • create and format partitions on drives

13. uninstall/repair/reinstall

    • clean install fixes many things
    • refresh
      • dont lose files
    • reset
      • factory default settings