Mind map
What people are really doing?
Map content
What people are really doing?
Observation
- People's experience
- How people do it?
- Actual context
- Learning
- Forget everything you ever knew
- New concepts
Good research plan
- Understand the client objectives
- Research protocol
- Questions
- Research methodologies
- Trust and legal document
- Setbacks
Challenges
- Different people, culture and relationships
- Inexperienced
- Expectations
- First impression is the most important
- Recording and documentation
- Write the specific time
Be engaged
- To observe
- Taking notes
- Not interrupting
- Not affecting the participant's behavior
- To respect the privacy
- To create value
Information
- Description
- Mind Map on What people are really doing?, created by Vanessa Carreño on 09/09/2021.
- Created by
- Vanessa Carreño
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- Rating