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Mind map

Understanding Problems

Tristan M English

Map content

Understanding Problems

Solving
- Cant
- minimize problems
- complex causality
- incremental
Problems
- Undesirable
- Specific groups
  - Communication
    - Interviews
      - asking questions
      - open ended
      - avoid
        leading
        loaded
        double negatives
      - do
        have a focus
        come prepared
        establish rapport
    - Contextual Inquiry
      - directly observe
        nature
        dynamics
      - Partnership
      - no prep
      - happens in context
    - each way has downfalls
      - observations
      - secondary research
      - surveys
      - interviews
- optimize for specific group
  - cant optimize for all

Information

Description: Mind Map on Understanding Problems, created by Tristan M on 14/09/2022.
Created by: Tristan M
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