Notes
1008PSY Learning Objectives
Content of the notes (8)
Page 1
Week 2
- Describe and explain the channels of NVC (gestures, face, eyes, touch, paralanguage & spatial messages)
- Describe and explain the functions of NVC (forming and managing impressions, forming and defining rshps, structuring conversations, influencing others, expressing emotions)
Page 2
Week 3
Understand the factors that reduce people’s ability or willingness to listen & to understand another person
Describe and explain what attending & following skills are
Understand the role of empathy in interpersonal skills
Describe and explain what is involved in reflecting content & feelings
Understand the skills involved in effective questioning
Page 3
Week 5
To understand why it is important to engage in reflective practice
To identify the skills needed, and gained, in writing reflectively
To identify key aspects of the assessment task (i.e., what it’s asking you to do)
To learn professional / academic reflective writing styles
Page 4
Week 6
Understand what first person skills are
Understand and apply the models of self-disclosure
Understand the role of Self-disclosure
Explain the principles that guide Self-disclosure
Describe how to maintain boundaries/privacy
Page 5
Week 7
To define passive, aggressive and assertive behaviours
To understand the impact of these behaviours on self and others
Describe and explain effective assertiveness techniques
Apply a futures perspective as to how assertiveness techniques will apply to my future interactions with others.
Page 6
Week 8
Define the term ‘mediated communication’ (MC)
Understand the impact & social issues related to MC
Take a futures perspective about your use & management of MC?
Page 7
Week 9 + 10
To understand what is meant by ‘third position’ or third person skills?
To describe and explain what skills are associated with managing the interaction?
To define interpersonal conflict?
To apply first, second & third person skills to manage conflict
Page 8
Week 11
What is the relationship between interdependency and conflict?
What are the 5 Conflict styles?
Understanding unhelpful communication patterns
What to do when conflict resolution fails?
How to manage your emotions in resolving conflicts?
What is 3rd party mediation?
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- 1st grade 1008PSY Interpersonal Skills Note on 1008PSY Learning Objectives, created by Juliette Cross on 05/03/2020.
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- Juliette Cross
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