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CMIS 351 Lesson 11 Structure, Governance, and Ethics

Deleted user User has deleted their subject information English 27 cards

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  1. 1IT Department Organization-technology office
    -operations
    -development
    -outsourcing relations
  2. 2Technology Office-investigates new IS technologies and determines how org. can benefit from them
    -headed by Chief Technology Officer (CTO)
  3. 3Operations-manages computing infrastructure
    -includes system and network administrators
  4. 4Development-manages projects that acquire new ISs and maintains existing ISs
    -staffed by business analysts and/or systems analysts who work with users, operations, and vendors
  5. 5Outsourcing Relations-monitors service levels and focuses on developing good relations with outsourcing vendors
    -includes data administration
  6. 6Data Administration-protect data and info. assets by establishing data standards and data management practices and policies
  7. 7Examples of Jobs in Mid-sized Orgs.-Chief Technology Officer (CTO)
    -Chief Information Officer (CIO)
    -Enterprise Architect (EA)
    -Project Manager (PM)
    -Quality Assurance (QA) Test Engineer
    -Programmer/Developer
    -Business Analyst
    -Systems Analyst
  8. 8CTO-head of technology group
    -identifies which ideas and products are most relevant to org.
  9. 9CIO-principal manager of IT department
    -vice president of information services
    -director of information services
    -director of computer services
  10. 10enterprise architect-manage and document the technological infrastructure of the firm
  11. 11project manager-initiate, plan, manage, monitor, and close down projects
  12. 12quality assurance test manager-develop test plans, design and write automated test scripts, perform testing
  13. 13programmer/developer-design and write computer programs
  14. 14business analyst-develop business case for newly proposed system and develop requirements for system
  15. 15systems analyst-understand business and technology
    -active throughout systems development process and play key role in moving project from conception to conversion and maintenance
    -integrate work of programmers, tester, and users
  16. 16IT architecture-basic framework for all computers, systems, and info. management that support organizational services
  17. 17Why do organizations need IT architecture?-important when considering mergers, acquisitions, divestiture, or rapid growth
    -defining architecture first step in understanding how ISs support business goals and objectives
  18. 18Alignment-process of matching organizational objectives with IT architecture
  19. 19Why is it difficult for orgs. to align IT planning and organizational objectives?-develop climate supporting sharing of domain knowledge and common business practices
    -facilitate communication between business and IT executives
  20. 20Governance-using committee to:
    * decide on expectations for performance
    *authorize appropriate resources and power
    *meet expectations,
    *verify whether expecations have been met
    -consistent, cohesive management policies and verifiable internal processes for IT and related services
  21. 21IS Governance-reporting structures
    -review processes
    -improve quality
    -reduce service costs and delivery time
    -reduce IT risks
    -better support business processes
  22. 22IS Audit-examination and verification of company's info. resources used to collect, store, process, and retrieve info. (IS policies and procedures)
  23. 23Why are IS audits important to organizations?-requires employees at all levels of org. to become familiar with issues facing IT management
    -increased exposure to IT issues improves ability of orgs. to use IT more efficiently and effectively
  24. 24IS Ethics-concern for people whose lives can be affected by our actions
    -about people involved in system, not hardware and software
  25. 25IS ethical principles-UN Declaration of Human Rights
    -Canada's Charter of Rights and Freedoms
    -Association of Computing Machinery's code of ethics
  26. 26Green IT/Green Computing-using IT resourcees to better support triple bottom line for orgs.
    -considers effects of choices on people and environment
  27. 27Green IT goals-improve energy efficiency
    -promote recyclability
    -reduce use of materials that are hazardous to environment

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User has deleted their subject information Flashcards on CMIS 351 Lesson 11 Structure, Governance, and Ethics, created by Deleted user on 31/03/2021.
Created by
Deleted user · Mar 2021
Updated
Mar 31, 2021
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8
History
  • Created by Adriana Vincelli-Joma · Jun 9, 2020
  • Copied by Adriana Vincelli-Joma · Mar 31, 2021
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