6400048
Descripción
Test por Heavyn Wilbern, actualizado hace más de 1 año
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Creado por Heavyn Wilbern
hace más de 7 años
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Pregunta 1
Pregunta
the psychological process of perceiving sound; the process through which sound waves are picked up by the ears and transmitted to the brain
Respuesta
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hearing
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listening
Pregunta 2
Pregunta
the process of recognizing, understanding, accurately interpreting, and responding effectively to the messages communicated by others
Respuesta
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listening
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hearing
Pregunta 3
Pregunta
the step in the listening process of choosing one sound over another when faced with competinrg stimuli
Respuesta
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attending
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selecting
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understanding
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remembering
Pregunta 4
Pregunta
the step in the listening process of focusing attention on both the presence and communication of someone else
Respuesta
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remembering
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selecting
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attending
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responding
Pregunta 5
Pregunta
the step in the listening process of interpreting and making sense of messages
Respuesta
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selecting
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remembering
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understanding
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attending
Pregunta 6
Pregunta
the step in the listening process of recalling information
Respuesta
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remembering
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understanding
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attending
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selecting
Pregunta 7
Pregunta
the step in the listening process of generating some kind of feedback or reaction that confirms to others that one has received and understood their messages
Respuesta
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attending
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selecting
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responding
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understanding
Pregunta 8
Pregunta
being an active participant in making choices about selecting, attending, and the other steps in the listening process
Respuesta
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active listening
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passive listening
Pregunta 9
Pregunta
failing to make active choices to the listening process
Respuesta
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active listening
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passive listening
Pregunta 10
Pregunta
the degree to which the thought of the listener and the thoughts and intentions of the message producer match following their communication
Respuesta
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paraphrase
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psuedolistening
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responding
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listening fidelity
Pregunta 11
Pregunta
processing and accurately understanding a message; also known as comprehensive listening
Respuesta
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multi-tasking
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understanding
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paraphrase
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informational listening
Pregunta 12
Pregunta
evaluating or analyzing information, evidence, ideas, or opinions; also known as evaluative listening
Respuesta
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critical listening
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listening barriers
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insensitive listening
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empathic listening
Pregunta 13
Pregunta
listening to people with openness, sensitivity, and caring; attempting to know how another person feels
Respuesta
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empathic listening
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remembering
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critical listening
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paraphrase
Pregunta 14
Pregunta
a part of listening empathically that involves guessing at feelings and rephrasing what one thinks the speaker has said
Respuesta
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multi-tasking
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selective listening
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monopolistic listening
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paraphrase
Pregunta 15
Pregunta
listening with the simple goal of taking pleasure in the sounds one receives
Respuesta
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listening
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understanding
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multi-tasking
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appreciative listening
Pregunta 16
Pregunta
a factor that interferes with the ability to accurately comprehend information and respond appropraitely
Respuesta
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monopolistic listening
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paraphrase
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hearing
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listening barriers
Pregunta 17
Pregunta
a state of uneasiness, anxiety, fear, or dread associated with a listening opportunity; also known as receiver appprehension
Respuesta
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defensive listening
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hearing
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monopolistic listening
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listening apprehension
Pregunta 18
Pregunta
responding with aggression and arguing with the speaker without fully listening to the message
Respuesta
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listening
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paraphrase
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selective listening
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defensive listening
Pregunta 19
Pregunta
listening that involves zeroing in only on bits of information that interest the listener, disregarding other messages or parts of messages
Respuesta
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selective listening
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langauge
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dyad
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demonstration speech
Pregunta 20
Pregunta
listening in order to control the communication interaction
Respuesta
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monopolistic listening
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psuedolistening
Pregunta 21
Pregunta
listening that occurs when we fail to pay attention to the emotional content of someone's message, instead taking it at a face value
Respuesta
-
insensitive listening
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primary group
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psuedolistening
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process
Pregunta 22
Pregunta
pretending to listen when one is actually not paying attention at all
Respuesta
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insensitive listening
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psuedolistening
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low language
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leadership
Pregunta 23
Pregunta
a cognitive process through which one interprets one's experiences and comes to one's own unique understanding
Respuesta
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stereotyping
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mindlessness
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perception
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cultural mytopia
Pregunta 24
Pregunta
the means by which we gather, organize, and evalute the information we receive
Respuesta
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undue influence
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selective perception
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prejudice
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communication processing
Pregunta 25
Pregunta
mental structures that put together related bits of information
Respuesta
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mindfulness
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mindlessness
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schemas
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attributions
Pregunta 26
Pregunta
the process of being focused on the task at hand; necessary for competent communication.
Respuesta
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mindfulness
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mindlessness
Pregunta 27
Pregunta
a passive state in which the communicator is a less critical processor of information, characterized by reduced cognitive activity, inaccurate recall, and uncritical evaluation
Respuesta
-
mindfulness
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mindlessness
Pregunta 28
Pregunta
active, critical thought resulting in a communicator succumbing to the biased nature of perception
Respuesta
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prejudice
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fundamental attribution error
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perception
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selective processing
Pregunta 29
Pregunta
giving greater credibility or importance to something shown or said than should be the case
Respuesta
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self-concept
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undue influence
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communication processing
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interaction appearance theory
Pregunta 30
Pregunta
personal characteristics that are used to explain
Respuesta
-
social comparison theory
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transitions
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perception
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attributions
Pregunta 31
Pregunta
the tendency to over emphasize the internal and underestimate the external cause of behaviors we observe in others
Respuesta
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prejudice
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selective perception
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undue influence
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fundamental attritbution error
Pregunta 32
Pregunta
the idea that we usually attribute our own successes to internal factors while explaining our failures by attributing them to situational or external effects
Respuesta
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cultural mytopia
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social comparison theory
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self-serving bias
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communication processing
Pregunta 33
Pregunta
the argument that people change their opinion about the attributions of someone, particularly their physical attractiveness, the more they interact with that person
Respuesta
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self-disclosure
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self-adequacy
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self-concept theory
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interaction appearance theory
Pregunta 34
Pregunta
a form of cultural nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people
Respuesta
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cultural mytopia
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prejudice
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self-denigration
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self-disclosure
Pregunta 35
Pregunta
the act of organizing information about groups of people into categories so that we can generalize about their attitudes, behaviors, skills, morals, and habits
Respuesta
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self-monitoring
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perception
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stereotyping
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self-esteem
Pregunta 36
Pregunta
a deep-seated feeling of unkindness toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups
Respuesta
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self-fulfilling prophecy
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social comparison theory
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self-actualization
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prejudice
Pregunta 37
Pregunta
one's awareness and understanding of who one is, as interpreted by one's thoughts, actions, abilities, values, goals, and ideas
Respuesta
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self-esteem
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self-monitoring
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self-efficacy
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self-concept theory
Pregunta 38
Pregunta
a theory that explains our tendency to compare ourselves to others, such as friends ad acquaintances or popular figures in the media, as we develop our ideas about ourselves
Respuesta
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self-esteem
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self-monitoring
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social comparison theory
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mindfulness
Pregunta 39
Pregunta
how one feels about oneself, usually in a particular situation
Respuesta
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self-serving bias
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self-monitoring
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self-disclosure
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self-esteem
Pregunta 40
Pregunta
the ability to predict, based on self-concept and self-esteem, one's effectiveness in a communication situation
Respuesta
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selective perception
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schemas
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social comparison theory
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self-efficacy
Pregunta 41
Pregunta
a prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur
Respuesta
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interaction appearance
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self-serving bias
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self-disclosure
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self-fulfilling prophecy
Pregunta 42
Pregunta
the feelings and thoughts one experiences when one knowns that one has negotiated a communication situation as well as possible
Respuesta
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schemas
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cultural mytopia
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self-denigration
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self-actualization
Pregunta 43
Pregunta
the feelings one experiences when one assesses own's own communication competence as sufficient or acceptable; less positive than self-actualization
Respuesta
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cultural mytopia
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interaction appearance theory
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social comparison theory
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self-adequacy
Pregunta 44
Pregunta
a negative assessment about a communication experience that involves criticizing or attacking oneself.
Respuesta
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social comparison theory
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prejudice
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self-monitoring
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self-denigration
Pregunta 45
Pregunta
intentional communication designed to show elements of self for strategic purposes; how one lets others know about oneself
Respuesta
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self-concept theory
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prejudice
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stereotyping
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self-presentation
Pregunta 46
Pregunta
the ability to watch over one's environment and others in it for cues as to how to present oneself in particular situations
Respuesta
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self-presentation
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self-monitoring
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self-disclosure
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stereotyping
Pregunta 47
Pregunta
revealing oneself to others by sharing information about oneself
Respuesta
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schemas
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perception
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self-presentation
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self-disclosure
Pregunta 48
Pregunta
a learned system of thought and behavior that belongs to and typifies a relatively large group of people; the composite of their shared beliefs, values, and practices
Respuesta
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collective culture
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culture
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convergence
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ingroups
Pregunta 49
Pregunta
the framework through which one interprets the world and the people in it
Respuesta
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worldview
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hyperbole
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accommodation
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power distance
Pregunta 50
Pregunta
the communication between people from different cultures who have different worldviews
Respuesta
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salient
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understatment
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generation
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intercultural communication
Pregunta 51
Pregunta
a culture that relies on contextual cues - such as time, place, relationship, and situation - to both interpret meaning and send subtle messages
Respuesta
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high-context cultures
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low-context cultures
Pregunta 52
Pregunta
a cultures that uses very direct language and relies less on situational factors to communicate
Respuesta
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low-context cultures
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high-context cultures
Pregunta 53
Pregunta
a culture in which individual perceive themselves first and foremost as members of a group and communicate from that perspective
Respuesta
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collectivist cultures
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discrimination
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social identity theory
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salient
Pregunta 54
Pregunta
a culture whose members place value on autonomy and privacy, with relatively little attention to status and hierarchy based on age or family connections
Respuesta
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intergroup communication
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feminine culture
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gender
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individualist culture
Pregunta 55
Pregunta
the process of adapting behaviors to reduce uncertainty and risk
Respuesta
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discrimination
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undue influence
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uncertainty avoidance
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salient
Pregunta 56
Pregunta
a culture that places value on assertiveness, achievement, ambition, and competitiveness; sometimes referred to as an achievement culture
Respuesta
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masculine culture
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feminine culture
Pregunta 57
Pregunta
cultures that tend to value nurturance, relationships, and quality of life
Respuesta
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masculine culture
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feminine culture
Pregunta 58
Pregunta
the way cultures communication about and with time
Respuesta
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time orientation
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power distance
Pregunta 59
Pregunta
the way in which a culture accepts and expects the division of power among individuals
Respuesta
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time orientation
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power distance
Pregunta 60
Pregunta
a culture that treats time as a limited resource; as a commodity that can be saved or wasted
Respuesta
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polychronic cultures
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monochronic cultures
Pregunta 61
Pregunta
a culture whose members are comfortable dealing with multiple people and tasks at the same time
Respuesta
-
polychronic cultures
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monochronic cultures
Pregunta 62
Pregunta
language that downplays the emotional intensity or impoortance of events, often with euphemisms
Respuesta
-
hyperbole
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understatement
Pregunta 63
Pregunta
vivid, colorful language with great emotional intensity and often exaggeration
Respuesta
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understatement
-
hyperbole
Pregunta 64
Pregunta
a smaller group of people within a culture who are distinguished by features such as race, religion, age, political affiliation, generation, gender, sexual orientation, economic status, educational level, occupation, etc.
Respuesta
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co-cultures
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generation
Pregunta 65
Pregunta
a group of people who were born in a specific time frame, along with its events and social changes that shape attitudes and behavior.
Respuesta
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co-cultures
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generation
Pregunta 66
Pregunta
the behavior and cultural traits assigned to one's sex; determined by the way members of one particular culture define notions of masculinity and femininity
Respuesta
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generation
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salient
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gender
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accommodation
Pregunta 67
Pregunta
the theory that we each have a personal identity, which is our sense of our unique individual personality, and a social identity, that part of our self-concept that comes from group memberships
Respuesta
-
outgroups
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intergroup contact theory
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social identity theory
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salient
Pregunta 68
Pregunta
the group in which one identifies and to which one feels one belongs
Respuesta
-
ingroups
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outgroups
Pregunta 69
Pregunta
the group one defines as "other"
Respuesta
-
outgroups
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ingroups
Pregunta 70
Pregunta
a branch of the communication discipline that focuses on how communication between different groups affects relationships
Respuesta
-
hyperbole
-
intergroup communication
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masculine culture
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understatement
Pregunta 71
Pregunta
brought to mind in the moment; one's social identity and communication shift depending on which of one's multiple group membership is __________ in a given moment
Respuesta
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culture
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salient
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worldview
-
generation
Pregunta 72
Pregunta
a belief in the superiority of one's own culture or group and a tendency to view other cultures through a lens of one's own
Respuesta
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enthocentrism
-
discrimination
Pregunta 73
Pregunta
behavior toward a person or group based solely on their membership in a particular group, class, or category
Respuesta
-
discrimination
-
enthocentrism
Pregunta 74
Pregunta
seeing or hearing what one wants to see or hear in the communication of assorted group members
Respuesta
-
behavioral affirmation
-
behavioral conformation
Pregunta 75
Pregunta
acting in a way that makes one's expectations about a group come true
Respuesta
-
behavioral conformation
-
behavioral affirmation
Pregunta 76
Pregunta
mindfulness of behaviors that might offend others
Respuesta
-
intercultural sensitivity
-
intergroup context theory
Pregunta 77
Pregunta
the argument that interaction between member of different social groups generates a possibility for more positive attitudes to emerge
Respuesta
-
intercultural sensitivity
-
intergroup contact theory
Pregunta 78
Pregunta
adapting and adjusting one's language and nonverbal behaviors for other people or cultures
Respuesta
-
accommodation
-
convergence
-
overaccomodate
Pregunta 79
Pregunta
when speakers shift their language or nonverbal behaviors toward each other's way of communicating
Respuesta
-
overaccommodate
-
convergence
-
accommodation
Pregunta 80
Pregunta
going too far in changing one's language or nonverbal behavior, based on an incorrect or stereotyping notion of another group
Respuesta
-
convergence
-
overaccommodate
-
accommodation
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