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Ch. 3 - Resolving Conflict in the Workplace [Definitions]
Fichas del conjunto (40)
- 1Industrial RelationsRefers to the quality of the relations that exist between the managers and the employees in an organisation.
- 2Industrial DisputeA legal term referring to any conflict between workers and employees.
- 3Trade UnionsOrganisations that represent the views and interests of employees in matters concerning pay and conditions of employment.
- 4ICTUThe body that speaks and acts for all unions in the Republic of Ireland.
- 5Cost-of Living ClaimArises where employees want their wages to keep up with inflation.
- 6Comparability ClaimArises where employees want similar pay and conditions to workers doing comparable work in a different company.
- 7Relativity ClaimOccurs where one group of workers want to maintain higher pay than another group.
- 8Productivity ClaimOccurs where workers seek improved pay and conditions as a reward for increasing their output and efficiency.
- 9Individual BargainingOccurs when the employer negotiates individually with an employee.
- 10Collective BargainingOccurs when an employer negotiates collectively with a group of employees, usually through a trade union representative.
- 11Social PartnersComprise representatives of the government, employers (through IBEC), and employees (through ICTU).
- 12Social PartnershipRefers to the process whereby the government, employers, and employees agree pay and conditions nationally.
- 13Industrial Relations Act 1990The law that sets out the rules concerning industrial disputes and strikes.
- 14Secret BallotMeans that how a person votes remains confidential.
- 15Official DisputesLegitimate trade disputes that have received the approval of a majority of workers in a secret ballot, along with trade union and ICTU support.
- 16Unofficial DisputesHave no union or ICTU support.
- 17Wildcat StrikeA type of unofficial dispute where no advance notice or warning is given to management.
- 18PicketingInvolves employees and trade union officials walking up and down outside the workplace indicating a strike is in progress.
- 19Labour Relations CommissionWas established by the Industrial Relations Act 1990 as a specialist agency to help with resolving industrial disputes.
- 20Token StoppagesInvolve workers stopping work for a short period of time to demonstrate their strength of feeling to the employer.
- 21Work-to-ruleMeans employees only do their basic job and nothing more.
- 22Go-slowOccurs when employees carry out the minimum amount of work they can get away with without jeopardising their basic pay.
- 23Overtime BansOccur where workers refuse to work extra hours.
- 24All-out StrikeMeans all union members in an organisation are ordered by the ICTU to stop working and leave the premises.
- 25Labour Relations CommissionA State agency that helps to resolve industrial disputes.
- 26ConciliationMeans that an industrial relations officer at the LRC assists employers and union representatives to sort out their differences and negotiate a solution themselves.
- 27Rights Commissioner ServiceFor just one or a small group of workers concerning unfair dismissal, maternity leave, or disciplinary procedures.
- 28Codes of PracticeA set of recommended voluntary rules used in industrial relations to solve disputes.
- 29Labour CourtThe 'court of last resort' in industrial disputes. It provides an arbitration service by listening to both sides in a dispute by recommending a solution.
- 30JLCsA forum for negotiating minimum pay and conditions in industries where many workers do not have union protection.
- 31DismissalMeans to be sacked from a job due to incompetence, dishonesty, or breach of company discipline.
- 32Unfair Dismissals Act 1977 to 2007The laws preventing employees from being dismissed from their job for unfair reasons.
- 33RedundancyOccurs when workers are let go from a job because there is no longer enough work for them.
- 34Voluntary RedundancyIs offered to those who wish to apply for it.
- 35Compulsory RedundanciesArise when employees are not given a choice and must leave.
- 36Constructive DismissalMeans that making working conditions for employees so difficult that the employee is forced to leave their job
- 37Employment Equality Act 1998The law that says it is illegal to discriminate against anyone at work on the basis of...
1. Gender
2. Martial status
3. Family status
4. Age
5. Disability
6. Race
7. Sexual orientation
8. Religion
9. Traveller status - 38DiscriminationOccurs when one person is treated in a less favourable way than another person is, has been, or would be treated in a comparable situation.
- 39Equality AuthorityThe state agency responsible for ensuring that businesses do not break equality laws.
- 40Director of Equality InvestigationsIs responsible for actually investigating complaints concerning discrimination referred by the equality authority.
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- Leaving Certificate (Ch. 3 - Resolving Conflict in the Workplace) Business Fichas sobre Ch. 3 - Resolving Conflict in the Workplace [Definitions], creado por amanda.acton el 26/01/2014.
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- amanda.acton
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