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Change Management

Michael Riben LeadingManageChange Board Exam Inglés 11 fichas

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  1. 1what is Diffusion of Innovations?diffusion is process by which an innovation is communicted through certain channels over time
  2. 2what is cycle of diffusion of innovationinnovators--> early adopters_-> early majority--> late majority--> laggards
  3. 3What is Bridges Transition theory?managing situational change is not as difficult as tending to psychological transitions of people affected by the change
  4. 4What is the Bridges Transition theory phasesPhase 1-ending,loss, let go
    Phase 2 - neural,chaos,confusion
    Phase 3- new beginning, embrace
  5. 5What is Lewin Change theoryUnfreeze-Change--Freeze
  6. 6what is the precede-proceed model?planning model -> from NCI
    Precede-predisposing, reinforcine, enabling
    Proceed- policy, regulation or resourcing
  7. 7what is social influence theory?behavior is intentionally or unintentionally influenced by others and affects acceptance of change/ability/willingness to participate
  8. 8what are types of social influence?compliance, identification, internalization, conformity, self-fulfilling, reactance, obedience, persuasion
  9. 9What is Complex-Adaptive System?Complex adaptive systems are fluidly changing collections of distributing components that react to both their environment and each other
  10. 10what is the Kubler-Ross Grief cycle?Denial--> Anger--> BArgaining--> depression--> Acceptance
  11. 11what are Kotter's 8 steps to changesense of urgency,powerful coalition, vision, commuication, empowerment to act, plan and create short term wins, consolidate improvement with more change and institutionalize change

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Board Exam (ChangeMangement) LeadingManageChange Fichas sobre Change Management, creado por Michael Riben el 09/10/2013.
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Michael Riben
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