Change Management and Organisational Development

What the unit covers

This unit looks at how organisations change and how that change is planned, led and checked. The mind maps make up most of the page. Organisational Development lists core values such as long-term personal growth, commitment to action and research, and power equalisation and democratisation. Other maps cover diagnosis, motivation and resistance, planned and emergent change, and structural change.

Where to start

1. Open the note Definition of OD and MC. It asks what change management is, where it comes from, and how an organisation adapts to its market like an organism.
2. Move to Kurt Lewin's Change Model, which begins with unfreezing: seeing that old ways are not working.
3. Read the note on Kotter's 8 Steps, which runs from urgency and coalition to goals, then compare it with the map on Kotter's 8 steps.
4. Try the Leavitt Diamond Model note, then the Burke-Litwin Model map for a wider view.

Using maps and quizzes together

Read a map first, then test yourself. The quiz Change Management asks, for example, which option is not a change agent function. If an answer surprises you, go back to the matching map and look at that branch again. Flashcard decks such as Change Management - Week 1 and Recap Session 7 - barriers to change suit short, repeated revision.

Case studies

Some maps apply the models to real situations. The Parkland Shooting map uses the McKinsey 7 S framework and the Star Model to look at root causes and stakeholders. Friends Provident and Change Programs at FT are further worked examples. Use them to practise choosing a model and explaining why it fits.

Where it sits

This unit belongs to the People, Organisation and Leadership strand of Business administration and management (incl. project management). Pick one model, work through its map and quiz, then build your own flashcards to fill any gaps.