NEGOTIATION

NEGOTIATION

1. definition of negotiation

   • - method by which people settle difference and process by which compromise or agreement is reached while avoiding argument and dispute.

2. Why negotiation happens?

   • without negotiation, like conflicts may lead to argument and resentment resulting in one or all of the parties feeling dissatisfied
   • try to reach agreements without causing future barriers to communication

3. what do you need in order to have a successful negotiation?

   • P - preparation
   • D - discussion
   • C - clarification of goals
   • N - negotiate towards a win-win outcome
   • A - agreement
   • I - implement of a course of action

4. types of negotiation

   • 1) integrative
     • win-win strategy
   • 2) distributive
     • win-loose strategy

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