Sale of Goods and Supply of Services Act 1980

Sale of Goods and Supply of Services Act 1980

1. Legal Rights of Consumers

   • Merchantable Quality - goods sold to consumers must be reasonably durable
   • Fit for Purpose - Goods sold must be suitable for the purpose intended
   • Be as Described - goods sold must be as described by the salesperson or brochure
   • Legal Ownership - The buyer is entitled to legal ownership and quiet posession, meaning they are able to use the goods as they wish

2. Legal Responsibilities of Retailers

   • Retailers are legally responsible for any defects in the products they sell, even if it is the manager's fault
   • Retailers must respect all of the legal rights of consumers
   • Signs pretending to limit the retailer's liability are illegal
   • It is illegal for retailes to demand payment for unsolicited goods sent to consumers

3. Legal Remedies Available

   • Repair - If the fault is very minor
   • Refund of money
   • Replacement of the good if the fault is serious