Feedback

Feedback

1. Effects

   • When you do it
     • 30% more likely to engage employees
     • Employees work more productively
   • When you don't do it
     • Employees become actively desengaged
     • Employee feels ignored

2. Reasons to do it

   • Energizing employees
   • Employee needs to feel valued

3. How to give feedback

   • Setting clear expectations
   • Must be specific to behavior
   • Non-judgmental

4. How to receive feedback

   • Listen attentively
   • Ask for specifics
   • Show appreciation

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