Organisational Culture

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Culture

how things are done around here

a system of management authority

Expressions of Culture

the learning environment

regular ways of doing things

work group standards

corporate values

external positioning/philosophy

Rules of the game

atmosphere

Types of Culture - Handy

Power

Spiderweb control

dominant individual in center

often divide and rule

strong command/control

high risk taking at center low risk elsewhere

strong loyalty, though highly dependent on leader

Task

Focus on completion of defined tasks

No single power source

flexible, multi-disciplinary culture

strong team work element

open environment

Role

roles are more important than individuals

clear career paths linked to length of service

status more important than performance

procedures and systems dominate

clear demarcation of responsibilities

strong vertical focus, rather than horizontal

Person

focuses on need of the individual

catalyst often the sharing facilities and resources

high level of individualization work

often highly customer focused

Types of Organizational Culture - Deal and Kennedy Model

Tough guy, macho culture

risk level is high and feedback is quick

tough managers and there can be aggressive internal competition

Bet-your-company Culture

risk is high and feedback is slow

strong respect for authority

Work hard/Play Hard Culture

risk is low and feedback is quick

managers need to adopt the team approach and be 'one of the team'

Process Culture

Risk is low and feedback is low

people tend to adhere to the 'rules'

Factors Influencing Choice of Culture

History and ownership

Size

Technology

Strategy

Location

Management and Leadership

Environment

Schein

Level 1 - Artifacts

Level 2 - Beliefs/Values

Level 3 - Basic Underlying Assumptions

Culture Influences..

How decisions are made

How rewards are distributed

How people are treated

Attitudes and behavior at work

lays down the norms of the social system

Chartered Management Institute found a 'culture of not taking time off for sickness'

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