Test
CHL Chapter 4 Exam
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Preguntas del test (10)
1A written outline or list of steps needed to perform a specific task or function is called a
- AProcedure
- BPolicy
- CJob Description
- DJob Template
2Staffing requirements vary between Central Service departments and are influenced by all of the following except:
- AServices Provided
- BHours of operation
- CSkills required to provide services
- DCurrent Hourly Wages
3The purpose of CS departmental record keeping is
- ATo check for process errors
- BTo provide workload information for budgeting
- CTo collect data to ensure PI forms are complete
- DTo collect data to document a history of what has occurred
4Policies and procedures may impact more than one department
- ATrue
- BFalse
5These decisions are easiest to make
- ATime management decisions
- BProgrammed Decisions
- CNon-Programmed Decisions
- DPrioritization Decisions
6Conflict management style must be adjusted to different types of employees
- ATrue
- BFalse
7When a new task or activity is added to work duties efforts should be made to
- AObtain the approval of all customer department managers
- BEnsure it achieves efficiency without sacrificing quality
- CIncrease productivity and speed to make time to accomplish it
- DDelete other job responsibilities
8A scheduling tool used to determine the number of labor hours required for each postilion and each shift to meet processing requirements while maintaining quality standards.
- AStaffing Plan
- BBudget
- CSurgery Schedule
- DPosition Control Plan
9Departments with good training and orientation systems do not experience conflict
- ATrue
- BFalse
10The need for people rather than equipment or technology to perform required work tasks
- AAutomated Replacement
- BManual Replacement
- CLabor Intensive
- DLabor Exclusive
Información
- Descripción
- Iahcsmm (CHL Exam) Sterile Processing Test sobre CHL Chapter 4 Exam, creado por william Hoover el 03/05/2017.
- Autor
- william Hoover
- Idioma
- English
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- 2.159
- Etiquetas
- Valoración
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