Flashcards
people
Cards in this deck (26)
- 1What is the human resource department?the human resource department are the people who work fro the business; they're the employees
- 2what do the human resource team need the business to think about?*number of workers needed
*workers who do full-time or part-time
*workers who should be on a zero-hour contact
*workers to hire as contractors (as and when needed)
*when workers are needed - 3what do the human resource team need the business to think about?*where they will work
*skills they'll need to have
*managing and supervising workers
*age, gender or ethnicity of workers
*the amount of staff the business can afford - 4when might a business need to review the human resource needs?*workers may have to be replaced
*business could grow or shrink
*change in production methods
*relocation of business
*budget available for paying staff
*changes in law could affect employment - 5advantages of a tall structure*span of control is narrower-not many people to look after
*plenty of opportunities for workers to gain promotion-motivates them to work harder - 6disadvantages of a tall structure*freedom and responsibility of employees is restricted
*Decision making could be slowed down-approval may be needed by authority - 7disadvantage of a tall structure*Communication has to take place through many layers of management
*High management costs-managers are generally paid more than subordinate - 8advantages of a flat stucture*lines of communication are clear-quicker from top to bottom (not many layers)
*fewer mistakes in communication
*people at the bottom are encourages to share ideas
*wider span of control-managers can delegate work - 9disadvantages of a flat structure*Employees often lack a specific boss to report to-creates confusion and power struggles
*Flat organizations tend to produce a lot of generalists but no specialists - 10disadvantages of a flat structure*Flat structure may limit long-term growth of an organization; management may decide against new opportunities in an effort to maintain the structure
- 11ways of working*full time
*part time
*flexible working
*temporary working
*working from home
*working while mobile
*self-employed - 12pros of verbal communication*can check for understanding
*can emphasis points though body language
*use diagrams and pictures to explain - 13cons of verbal communication*many people may not understand
*receiver may disrupt the message if they don't agree with it
*no permanent record of the message
*some forms can be expensive - 14pros of written communication*there is a record of the message
*receiver can re-read the message multiple times
*can be sent to multiple people at the same time
*can avoid confrontation - 15cons of written contract*can't check immediately if the message was understood
*the success depends on the clarity of the message
*risk of computer viruses
*emails could go to spam - 16pros of social media*huge numbers of users
*info can be used to update regularly
*visual images can help explain
*can be cheaper to advertise
*customer can be involved by allowing feedback - 17cons of social media*there is a cost in managing and updating the information
*can be difficult to measure the effectiveness of the business' use of social media - 18methods of advertising*websites
*social media
*local newspapers
*national newspapers
*specialist magazines
*job centers
*word of mouth - 19methods of selection*letter of application
*application form
*CV
*interviews
*test and presentation
*group activities
*references - 20methods of motivation*pay
*bonus
*praise
*profit sharing
*fringe benefit
*award schemes
*working environment - 21what is induction training?induction training is the training business owners use to introduce new employees to the business
- 22advantages of induction*helps workers to settle quickly (get to know colleagues)
*workers will be more productive quicker
*health and safety issues reduced - 23disadvantages of induction*a lot of information to take in, in one day
*costs involved (workers pay but not producing anything)
*costs involved (someone needs to provide for training - 24what is on-the-job training?on-the-job training is when an employee trains while they are working
- 25advantages of on-the-job training*training is individualised to help each worker improve
*cheaper (no travel costs)
*still producing products while training - 26disadvantages of on-the-job training*trainer may need to stop working to help the trainee
*quality and quantity may be poor
*quality depends on trainer
*no qualifications gained
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- GCSE Business Studies Flashcards on people, created by Aimee Flounders on 25/03/2019.
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- Aimee Flounders
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