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Description
Flashcards by Michael Riben, updated more than 1 year ago
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Created by Michael Riben
about 12 years ago
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| Question | Answer |
| What does a team need to be for health IT? | need the correct team with right skills, size, talent, expertise to meet the objective |
| What are some skills required for HIT | technical skills, clinical expertise, workflow analysis and design, training, implementation, post implementation , troubleshooting, support |
| what are advantages with getting internal candidates for teams? | know the institution, trusted from within and may be cost effect compared with external |
| what are disadvantages of hiring from internal folks for teams | spread talent too thin, rooted in approaches that are ineffective |
| what are advantages of external hires? | can recruit specific expertise, fresh perspectives |
| what are disadvantages of external hires? | may not have prior knowledge of institution, element of the unknown |
| what should performance reviews relat to ? | Performance expectations |
| what should performance expectations align with? | Organization goals |
| what should managers focus on instead of personality for feedback? | behavior, performance, and process |
| who determines the need for a team? | Executives |
| who determines the team goals for a team? | The team members |
| what are the elements of a team charter? | purpose, stakeholders, membership, responsibility, decision making, team name, life expectancy, communication, financial resources |
| What should the team roles align to? | Team's stated goals |
| when should team conflicts be addressed? | as early as possible |
| What is the Tuckman Model of Group development? | Forming, Storming, Norming, Performing |
| what are the advantages to group decision making? | wider variety and higher quality of decision alternatives, greater collective understanding to the eventual course of action --> improves buy in and adoption |
| what are the disadvantages to group decision making? | slower, groupthink pressures to conform to the "dominant" view, dissenting views are suppressed, alternative views not explored, polarization |
| what are 3 approaches to Group decision making? | 1) Nominal Group Technique 2) Consensus Mapping 3) Delphi Method |
| what is Nominal Group Decision Making Technique | group members individually and privately develop ideas or propose them in writing, group shares them with no criticism or analysis , followed by group discussion, and ranking/rating of the options. Highest ranking adopted |
| what are pros and cons of Nominal Group Technique? | Pros- all participate Con-not flexible, not efficient, |
| what is the best use case for Nominal Group Technique of decision making? | Generate an efficien discussion on a single problem or situation |
| What is Consensus Mapping Decision Making | facilitator and group reach consensus about how best to arrange or sequence multiple inter-related activities into a plan of action |
| what is Consensus Mapping technique based on? | Compromise |
| what is consensus mapping workflow? | create list --> small group clustering of ideas--> large group review and reevaluation--> facilitator creates strawman integrated map==> map reconfiguration by small task groups--> large group presentations--> map consolidation |
| what are pro's of consensus mapping ? | useful when large number of interrelated and inter-dependent elements into one executable plan |
| what is one drawback of Consensus mapping? | works best with trained and experienced group |
| what is the Delphi Method? | systematic interactive forecasting method relies on a panel of experts |
| How does Delphi Method work? | Experts give answers to questions, aggregated and presented anonymously, experts reconsider answers, goal to get to limited answers, stops are predefined and scores are used to get the final answer |
| What are advantages of Delphi Technique | doesnt need to be face to face, accomodates wide number of opinions, can be anonymous - minimizes the bandwagon effect |
| what is one drawback of the Delphi Technique? | better written opinions may sway others, and limited to experts opinions for range of solutions |
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