Flashcards
Change Management
Cards in this deck (11)
- 1what is Diffusion of Innovations?diffusion is process by which an innovation is communicted through certain channels over time
- 2what is cycle of diffusion of innovationinnovators--> early adopters_-> early majority--> late majority--> laggards
- 3What is Bridges Transition theory?managing situational change is not as difficult as tending to psychological transitions of people affected by the change
- 4What is the Bridges Transition theory phasesPhase 1-ending,loss, let go
Phase 2 - neural,chaos,confusion
Phase 3- new beginning, embrace - 5What is Lewin Change theoryUnfreeze-Change--Freeze
- 6what is the precede-proceed model?planning model -> from NCI
Precede-predisposing, reinforcine, enabling
Proceed- policy, regulation or resourcing - 7what is social influence theory?behavior is intentionally or unintentionally influenced by others and affects acceptance of change/ability/willingness to participate
- 8what are types of social influence?compliance, identification, internalization, conformity, self-fulfilling, reactance, obedience, persuasion
- 9What is Complex-Adaptive System?Complex adaptive systems are fluidly changing collections of distributing components that react to both their environment and each other
- 10what is the Kubler-Ross Grief cycle?Denial--> Anger--> BArgaining--> depression--> Acceptance
- 11what are Kotter's 8 steps to changesense of urgency,powerful coalition, vision, commuication, empowerment to act, plan and create short term wins, consolidate improvement with more change and institutionalize change
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- Board Exam LeadingManageChange (ChangeMangement) Flashcards on Change Management, created by Michael Riben on 09/10/2013.
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- Michael Riben
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