Flashcards
MANG3010 L5
Cards in this deck (4)
- 1What are the four functional characteristics of knowledge storage? [Names, date]Stein and Zwass (1994)
- INTEGRATIVE FUNCTION the extent to which knowledge can be used to increase coordination across the organisation
- ADAPTIVE FUNCTION extend to which knowledge helps an org adapt to its environment
- GLOBAL ATTAINMENT FUNCTION extent to which knowledge may help set and meet objectives
- PATTERN MAINTENANCE extent knowledge helps maintain internal cohesion of its human resources. - 2Name 3 techniques of knowledge acquisition.- Text analysis
- Interview analysis
- Behaviour analysis. - 3What are some difficulties in knowledge acquisition?- No. of participants
- Experts might not have time/ be cooperative
- Refining/decoding knowledge is a complex process
- Incomplete knowledge
- Experts may alter behaviour when being watched
- Problematic interpersonal communication factors
- Linguistic ambiguity - 4Can you draw the diagram for organisational structure?
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- Description
- Knowledge Storage
- Created by
- mel_clark678 · Jan 2014
- Updated
- Feb 19, 2016
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