Flashcards
unit 1- motivation
Cards in this deck (27)
- 1What is motivation?It is the will to work. motivation comes from enjoyment of work itself or from desire to achieve certain goals.
- 2what what Taylors theory?beleived workers were lazy
managers should maintain close control and supervision over their employees
only motivated by money
motivate workers by using piece rate payments - 3what is piece rate payment?Pay based on how much they produce
- 4what was Maslows theory about motivation?-There are five levels of human needs which employees needs to have fulfilled at work
-once one need is filled they would aim for the next step up
-business should therefore offer different incentives to workers in order to help them fulfil each need in turn and progress up the heirachry - 5what was herzbergs theory about motivation?hygiene factors
-are factors that can demotivate if not present but do not actually motivate employees to work harder
-Better pay
-Good working conditions
- Job security
he suggest to use job enrichment and empowerment - 6what was mayos theory about motivation?-workers are motivated by having socials needs met
-workers should work in teams
-managers should have greater involvement in employees working life
-more two way communication between managers and workers - 7what is intellectual engagement?thinking about the job and his to do it better
- 8what is affective engagement?feeling positive about doing a good job
- 9what is social engagementtakes opportunity to share work related issues with other at work
- 10what is employee engagement?employee his positive about his or her work
thinks hard about how to improve
engaged with fellow employees - 11what is employee motivationemployee has the work to will
due to incentives and or satisfaction from the work itself - 12what are wages?normally paid per hour work and revived at the end of the week
- 13what is a salary?normally an annual salary which is paid at the end of each month
- 14what is a bonus system?usually only paid when certain targets have been achieved
- 15what is commission?some workers often salesman are partly paid according to the number of products they sell
- 16what is profit sharinga system where by employees revive proportion of the business profits
- 17advantages if profit sharing-creaytes direct link between pay and performance
-creates a sense of team spirit and helps remove them and us barriers
-may improve employees loyalty to company - 18what is performance related pay?it is paid to them employees who meet certain targets
- 19advantages of performance related paysenior managers can moitor and asses individual employee performance during appraisal process
setting targets for employees can ensure they are all closley focused to company objectives. - 20disadvantages of performance related paydiscorages team bases approach it can create unhealthy rivalry between managers
can be difficult to accurately measure performance of some workers in the service sector - 21what is pieces rate payments?where the employees get paid per item produced in a certain period of time
- 22advantages of pieces rate paymentsrequires low levels of manager supervision
encourages high speed of production - 23disadvantages of piece rate paymentsworkers are focused on quantity not quality
it is repetitive for the workers and can be demotivating - 24what is job empowermentdelegating power to employees so they can make their own decisions
- 25what is job enrichment?giving employees mire challenging and interesting tasks
- 26what is job enlargement?giving employees more tasks of a similar level of complexity
- 27what is job rotation?job rotation involves the movement of employees through a rang of jobs in order to increase their interest and motivation
Information
- Description
- AS - Level Business studies Flashcards on unit 1- motivation , created by naomi123_ on 12/04/2016.
- Created by
- naomi123_
- Views
- 0
- Rating