Flashcards
Chapter 1 Theoretical Basis of Management Short Essay Section
Cards in this deck (21)
- 1The potential of influencePower
- 2The ability to influence behavior of a superiorCounterpower
- 3The aspect of power, granted to either groups or individuals,that legitimize the right of the group or individual to make decisions on behalf of othersAuthority
- 4The process of influencing the behavior and attitudes of others to achieve intended outcomesLeadership
- 5The idea of division labor and management whereby workers should be viewed as parts of a large machine whose function was to produce a productScientific Management
- 6This theory represents the traditional view of humans at work. Workers were assumed lazy, avoiding work and prefer to be directed by others with the primary concern of financial reward rather than self-improvementTheory X
- 7This theory holds that work is a natural activity and is as necessary as rest is to play. If a person is committed to a task, they will require little direction to accomplish their goalsTheory Y
- 8Name the 3 phases that influence employees to change their behavior and thereby improve productivity and efficiency1. Unfreezing
2. Changing
3. Refreezing - 9Creating motivation for change in behavior, either by applying pressure or by reducing threats associated with the change is known asUnfreezing
- 10Modifying behavior by either mimicking a role model or learning new behaviors through a discovery process is knownChanging
- 11Integrating a new behavior into the workplace with constant reinforcement from others is known asRefreezing
- 12Name the 6 concepts of managementQuality of character
Personal identification with the organization
Career progress should be steady but slow
A collective process
Continuous improvement based on the needs of clients
Culture of continuous improvement
Saving face by supporting and moving unproductive employees around - 13Name Mintzberg’s 3 major roles that all managers assumeInterpersonal Roles
Informational Roles
Decisional Roles - 14Figurehead Role Liaison RoleInterpersonal Roles
- 15Monitor Disseminator Bulletin board Oral communication Listening skills Nonverbal communications SpokespersonInformational Roles
- 16This role requires the athletic trainer to use both personal and position power by exercising authorityDecisional Role
- 17Interpesonal role that is comprised of performing certain functions such as providing signatures, public speaking, and answering requests for informationFigurehead Role
- 18Interpersonal role that is comprised of developing relationships with athletic trainers at other institutions, health professionals in the community, coaches, consulting physicians, and parentsLiaison Role
- 19Informational role that requires analytical listening deals with looking for specific kinds of information to be conveyedListening Skills
- 20Informational role that requires internal influencers are people who either are members of or have close ties to an organization and who have the power to help shape policy and practiceSpokespersons Role
(Non Verbal Communication) - 21Name the 9 ways to improve managerial effectivenessBe Courteous
Radiate Confidence
Use simple Language
Make Reasonable Request
Provide Rational
Use The Chain Of Command
Use Authority Regularly
Exercise Authority
Be Open-minded
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- Mid Term Office and Administartion Flashcards on Chapter 1 Theoretical Basis of Management Short Essay Section, created by Damon Yarde on 18/04/2016.
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- Damon Yarde
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