1012211
Description
Mind Map by ashagarje_09, updated more than 1 year ago
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Created by ashagarje_09
over 10 years ago
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Subscriber
- While/Before Enrollment Problems
- I need to enrolled to know RXP Services..
- I don't know billers supported by RXP...
- It's very lengthy process, should simple as 3 steps.
- What's the use of making Email Add mandatory at enrollment as it just verifies format.
- Whats the use of equifax question as they never used
- No need of so many security questions at enrollment...
- I need to enrolled to know RXP Services..
- After Enrollment Problems
- After Enrollment I don't know how to use onbo/RXP
- I don't have sufficient balance to pay bills n that's outta FI's limit
- Ohh!! I forgot to pay bill, if RXP had remind me on Email/Mob
Annotations:
- if RXP had remind me on Email/Mob, I would have not miss to pay this bill.
- I cann't view Onboarding once I made payment
Annotations:
- If Subscriber liked the onboarding view he don't have ability to view onbo again if he made a payment.
- Cann't View added biller on onboarding
Annotations:
- I have added biller in utility but I cannt know which biller I have added unless I click on that category
- RXP takes to much time to confirm account
- After Enrollment I don't know how to use onbo/RXP
Media attachments
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